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Carriage House of New London

4.8

About this business

Welcome to Carriage House of New London, Inc. The premiere Mercedes-Benz dealership in Connecticut. Our employees have over 200 years of Mercedes-Benz experience. We pride ourselves in our Mercedes-Benz expertise and look forward to serving our customer's sales, service or parts needs. 

Location details

488 Colman St., New London, CT, 06320, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.867 reviews
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Tamsy Smith's profile image
Tamsy Smith 
9 years ago
Judy McCune Magnano's profile image
Judy McCune Magnano 
9 years ago

Thank you Gene Stickney for two great buying experiences. We always appreciate your candor, honesty and humor. We have found your Service Department unequaled. Jeff Albro and Patrick are the best. 

Business response:

Thank you for your business Judy! Enjoy your new vehicle! 

Irene Jeannette's profile image
Irene Jeannette 
9 years ago

I have been leasing a Mercedes from Carriage House Mercedes Benz for over 7 years! I do love my Mercedes but the customer service you get is unbelievable. They are awesome! I want to thank Mark Gaudette, Kate Ryan and Scott Taylor for always delivering exceptional service . I will never go anywhere else ! 

Business response:

Thank you for your continued business Irene! 

Tom Ryan's profile image
Tom Ryan 
9 years ago

I've purchased 2 vehicles from them and I've referred countless customers to them. I wouldn't think of sending my friends, family or business contacts anywhere else. I've been in the auto business almost 30 years and I am a proven success at customer service, so I know exactly what it takes to make a customer happy and loyal. Scott Taylor and Scott Carrington have it down pat too. They are always willing to go the extra mile to ensure you're happy. These guys are well worth the trip down for your next new or pre-owned Merced... read more

Pam Rumer Panciera's profile image
Pam Rumer Panciera 
9 years ago

Do NOT BUY A CAR HERE! We've put $13,000 in less that a year into our vehicle and Patrick states, well you almost have a new vehicle! Really, not funny, now we need to put another $2,500. Mercedes are not made well - don't let the name fool you. Don't buy a Mercedes-Benz with so many other options out there. 

Heartsofell Tisokii's profile image
Heartsofell Tisokii 
10 years ago
Patricia A. Canny's profile image
Patricia A. Canny 
10 years ago

questionable loyalties............................................. 

Chaminda Bandara's profile image
Chaminda Bandara 
10 years ago

Excellent 

Cathy Marvin's profile image
Cathy Marvin 
10 years ago

Thank you Michael Desmond at Carriage House Mercedes for your excellent customer service in helping me purchase my 2012 GL450. 

Frequently asked questions about Carriage House of New London

How is Carriage House of New London rated?

Carriage House of New London has a 4.8 star rating with 67 reviews. 

When is Carriage House of New London open?

Carriage House of New London is closed now. It will open at 9:00 a.m. 

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