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Carriage House of New London

4.8

About this business

Welcome to Carriage House of New London, Inc. The premiere Mercedes-Benz dealership in Connecticut. Our employees have over 200 years of Mercedes-Benz experience. We pride ourselves in our Mercedes-Benz expertise and look forward to serving our customer's sales, service or parts needs. 

Location details

488 Colman St., New London, CT, 06320, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.867 reviews
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William Roman's profile image
William Roman 
5 years ago

Our cla was brought in for service upon pick up car was inspected for damages and no damages at time of pick up then upon delivery I get a call saying that windshield was cracked for me to file a insurance claim under my insurance... when the car went in for service had not even a chip on the windshield when I got it back had a cracked windshield and a scratch on the hood that looked like a wrench or something was left under hood and hood was closed and cracked the windshield I called service manager and the exact response w... read more

Susan Pazul Orlowski's profile image
Susan Pazul Orlowski 
recommend  Recommended
5 years ago
Paul Catalano's profile image
Paul Catalano 
recommend  Recommended
5 years ago

Great experience w Jason today. Quick schedule and repair on my g500 window regulator 

Carmela Falco's profile image
Carmela Falco 
recommend  Recommended
6 years ago

We had a wonderful experience purchasing our car from the team of professionals at Carriage House of New London. With their assistance, we were able to custom order our hand built 2019 AMG GTC. 

Laura Sasser's profile image
Laura Sasser 
6 years ago

Excellent experience buying my GLE, from the test drive to delivery. Efficient with time and great customer service. Thank you! 

Kimberly Marie's profile image
Kimberly Marie 
recommend  Recommended
6 years ago

Carriage House has an amazing staff! I have had the pleasure of working with this dealership for a while now and each experience surpasses the previous one! From sales to service to finance, each person I have talked with has been professional, genuine and kind. Thank you Jerrold & Scott for your help and a special thank you to Mark for coming in on his day off to deliver my new car to me! 5 ⭐️ 

Business response:

Thank you for your business! Enjoy your new Mercedes-Benz! 

Wyne Byzd's profile image
Wyne Byzd 
recommend  Recommended
6 years ago

We have just purchased our second van for work and we have nothing but good things to say!! Service department it’s better than any I have ever experienced. Particularly Jason in-service is very accommodating to our schedule. Looking forward to more transactions with this company 

Business response:

Thank you for your business! 

Gary Upton's profile image
Gary Upton 
6 years ago

We just picked up a new Sprinter van for UP Fitness, the fitness club in Mystic next to Starbucks. We will be using it as a fitness/fun van. Tom was a pleasure to deal with, very efficient, respectful of my time and truly knowledgeable about all the products. Thank you Tom, you’re why I ended up buying with Carriage House. 5 stars from me! 

Clark Doehr's profile image
Clark Doehr 
7 years ago

First time to Carriage House. We just purchased a 2008 c300 from a small dealership. We brought our car in for a air bag recall. Staff was very nice. They took care of the recall as we expected they would.What we didn't expect was they washed and vacuumed the car. Very good first impression. 

Business response:

Thank you for the feedback. Looking forward to earning more of your business in the future! 

Frequently asked questions about Carriage House of New London

How is Carriage House of New London rated?

Carriage House of New London has a 4.8 star rating with 67 reviews. 

When is Carriage House of New London open?

Carriage House of New London is closed now. It will open at 9:00 a.m. 

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