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Carpet City Flooring Center Germantown
- Flooring
- Germantown, WI
About this business
Location details
W190N10800 Commerce Cir, Germantown, WI, 53022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 3:00 p.m. |
RecommendedBrian Douglas is awesome to work with! Excellent customer service! Just had new carpeting for Great Room, Master Bedroom and Basement Stairs! Had Kristopher Kallies install carpet, what a great job they did! Exited to order our basement flooring and working with these professionals again!Thank you sooooo much!… See more
RecommendedWe love getting flooring from Carpet City for all of our rentals. Steve Fischer is a great help at Carpet City and I highly recommend working with this company.
RecommendedExcellent service all the way around, definately will be back and will be giving plenty of referrals to friends and family.....
RecommendedCould not be happier with our purchase from Carpet City! Michelle did an excellent job helping us select our carpet for our basement movie room and stairs. The installers were very professional and were in and out fast! Job well done Carpet City! Thank you!!
Nobody will return phone calls. The guy that they sent to install the flooring in my motorhome took three days just to put in a 12 foot section , and didnt even finish. He hasn't started the carpet and we have to have it done by Friday or we lose the third storage space. I have called and called and get no answers! Very frustrated
Walked in and there was another couple behind my husband and I. The guy sitting right at the front desk totally ignored us and asked the couple behind us if there was anything he can help them with. Really? Because we were Asian and the couple behind us was Caucasian so he didn’t bother to ask if we needed help (which we did) even though we walked in first. Waited for 15 minutes even after that couple left and he didn’t even bother to come to us. We just left without purchasing anything there and will take our business else ... read more
Business response:
Hi Mai Thao Vue. I read your review and I would really like you to call me so we can discuss your experience. What you are describing in the review is certainly not falling into our mission statement nor is it the way that we want our customers to feel as they leave our store. I would really appreciate a direct call to me if that is possible and i am all ears. How can we turn this around to leave a more positive image in your mind concerning Carpet City. Whether you purchase from us or not it is more about making things righ... read more
No employees were wearing a mask or enforcing masks. No wonder numbers in Wausau are going up.
RecommendedFrom in-store, to in-home measuring and Installation we could not be happier with Carpet City Flooring center! They were courteous, helpful, on time and did a great job installing and cleaning up.
RecommendedGood experience with Carpet City. We were told upfront that part of the floor may require plywood and we did need it. All employees were professional, helpful and timely. We would use them agan.
Frequently asked questions about Carpet City Flooring Center Germantown
How is Carpet City Flooring Center Germantown rated?
Carpet City Flooring Center Germantown has a 4.6 star rating with 99 reviews.
When is Carpet City Flooring Center Germantown open?
Carpet City Flooring Center Germantown is open now. It will close at 3:00 p.m.
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