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Carolina Office Systems
- Industrial Equipment Supplier
- Huntersville, NC
About this business
Carolina Office Systems is a consulting firm based in the Carolinas, specializing in workflow optimization for businesses. Our services are uniquely positioned to help companies understand true cost breakdown, asset deployment, and usage patterns. The result is a tangible process that meets your company's initiatives. We help local, regional and national companies solve any and all problems related to document flow, printing, and machines like printers and copiers. To request a demo and see how your business can be more effi... read more
Location details
13245 Reese Blvd W #130, #130, Huntersville, NC, 28078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Avoid this company like the plague, Carolina Office Systems was pretty good before they were taken over by Xerox. Their technicians are often overbooked and their attitude shows they don't get much recognition or support from the company. If I could rate our sales rep "Coburn Gardner" with a zero, I most definitely would. I have worked with many print partners over the years and he is worthless. I'm not even sure what his job function is other than to blame others for any concerns we have. Find a local printer partner where ... read more
If I could give zero stars, I would. When you call for support, or to order supplies, you're wasting your time. Their support is nonexistent. You try to explain to them that your machine has shut down, and their best solution is to wait 3 to 5 business days for the response. Most businesses cannot just sit still and do nothing for 3 to 5 days, and still have a business to continue with. Their automatic ordering system for their toner cartridges is a total joke. The keep auto-shipping you the toner cartridges that you do not ... read more
Stay away!!!! Call for service on a machine not on contract and took them 2 months to get back to me. They came out and replace the feed roller kit. The machine also had a problem coming out of energy saver mode. Well 4 visits later the machine is completely broke and not operational. Called the Service Tech Manager James D., half dozen times to get ahold of him. His answer was sorry you don't have a contract. So bad service equals me buying a new copier because they are not qualified to repair copiers. Beware! the only reas... read more
Two stars for the sales rep and zero stars for the service. Since they were acquired by Carolina Office Systems, it has become a nightmare to deal with. No communications between departments and the support guy is rude as can be. If you don't have to, I wouldn't do business with them. Renewed our contract on the experience with G-5 not ESI!!
If in need of a copier for your business in NC or SC this is who to buy your Xerox from. Great people, equipment and service
Frequently asked questions about Carolina Office Systems
How is Carolina Office Systems rated?
Carolina Office Systems has a 3.6 star rating with 29 reviews.
When is Carolina Office Systems open?
Carolina Office Systems is closed now. It will open on Monday at 9:00 a.m.
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