Carmax, Inc.'s cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Carmax, Inc.

4.2

About this business

Welcome to CarMax, America's #1 used car retailer. Finding the right car for you is easy with our no-haggle prices and wide selection of vehicles. We stand behind our used cars with a 5-Day Money-Back Guarantee. See our local CarMax for written details. Visit carmax.com to explore more than 40,000 vehicles at our 160+ CarMax locations nationwide. 

Location details

9501 Research Dr, Irvine, CA, 92618, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.22,343 reviews
Select a rating
Diana G.'s profile image
6 years ago

We have purchased two cars from CarMax! In both cases we had a perfect experience. You have knowledgable, kind employees and a wonderful, smooth process that made buying easy. This last time, special thanks to Karen and Wayne who were beyond wonderful Where do you find such great people!!! 

Robert Chen's profile image
Robert Chen 
7 years ago

They don't accept personal checks. 

Michael Mungaray's profile image
Michael Mungaray 
8 years ago

Thanks Ardie! My daughter loves her Jeep Liberty and you helped make the buying process so easy. 

Sharka Larka's profile image
Sharka Larka 
11 years ago

Matt and Jill are very helpful! :) 

Michelle Sandoval's profile image
Michelle Sandoval 
12 years ago

If you are looking to sell your car, this is the place where you get the most $$$ for your car 

Scott Posers's profile image
Scott Posers 
12 years ago

Apparently you have to check in at the desk first...ok...don't have to do that at the other carmax's but alright. Had to wait 30 mins for a sales person. 

Ralph L's profile image
12 years ago

They offered $1k more Power down the street for my old car. 

Beverly Hanes-Simon's profile image
Beverly Hanes-Simon 
13 years ago

As Steve W. said, appraisals on your car are definitely on low end. Service has been good so far. 

ezikiel's profile image
13 years ago

Well if I told my best friend about this place I say if you work for this place.Be very careful of providing sound wisdom to Rob.It appears he takes it personal if you inform him.Most accidents happen backing up and left turns.Like the one today was preventable. It supposedly was able to give the customer of the gold car a $500.00 discount when the gold car hit the white van.Yet if supervisor Rob had a ground guide it would have never happend.So Rob used the shifting technique. Instead of recognizing the Smith System of Deff... read more

Frequently asked questions about Carmax, Inc.

How is Carmax, Inc. rated?

Carmax, Inc. has a 4.2 star rating with 2,343 reviews. 

When is Carmax, Inc. open?

Carmax, Inc. is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com