Carmax Dealership's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Carmax Dealership

4.2

About this business

Welcome to CarMax, America's #1 used car retailer. Finding the right car for you is easy with our no-haggle prices and wide selection of vehicles. We stand behind our used cars with a 5-Day Money-Back Guarantee. See our local CarMax for written details. Visit carmax.com to explore more than 40,000 vehicles at our 160+ CarMax locations nationwide. 

Location details

21636 Katy Fwy, Houston, TX, 77449, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.21,825 reviews
Select a rating
Jennifer Halda's profile image
Jennifer Halda 
6 years ago

My 11 year old Daughter is selling Worlds Finest Chocolates to raise money for her school Choir Musical “The Little Mermaid Jr” & dealerships are typically really good places to take her. Well, we went to CarMax-Katy to try to sell her chocolates & I’ve told my Daughter “If there is a ‘no soliciting’ sign, go ask a Manager before selling. They’ll respect you for asking for permission.” No sooner does my little girl get out of the car, does a random salesman named “Chris” approach her DEMANDING that she leave. My little girl ... read more

MaKesha Lynn Curry's profile image
MaKesha Lynn Curry 
6 years ago

Awesome 

Nicholas D Walters's profile image
Nicholas D Walters 
6 years ago

Worked with a rep named Cali M. He was Johnny on the spot and helped facilitate the sale within 2 hours. He had helped my mom with her emergency car purchase. He did equally great with mine. No regrets. No fuss. No muss. Keep it up and keep Cali in your ranks. 

Casey Alyssa Lawrence's profile image
Casey Alyssa Lawrence 
6 years ago

Great experience with Peter and the whole staff! I highly recommend. 

James Mayhan's profile image
James Mayhan 
6 years ago

Alex was a huge help in getting my mom into a new car after hers was totaled. Easy recommendation to anyone looking for a no-hassle car buying experience. 

Busanee Dominguez's profile image
Busanee Dominguez 
6 years ago

Our salesman was very nice and there was no hassle. He gave us time to pick several cars and went with the bet one for my son and his budget. Its a great place for first time buyers. 

Quae Mays's profile image
Quae Mays 
6 years ago
Matt Coffey's profile image
Matt Coffey 
6 years ago

They did an excellent job fixing the absolute nightmare of a clusterfuck that RoadLoans/Santander had made with my financing and got me a MUCH better(more than 10% less APR) financing deal from their in house lenders. They had the exact car I’ve been looking for and I was in and out with the keys in my hand in maybe an hour tops! Thanks! Also, if you’re looking for a car ask for Kenny.. he is the best and handled my purchase like a boss! 

Jason Townsend's profile image
Jason Townsend 
7 years ago

CarMax, I used to tell everyone I knew what great experiences we have had buying from you. Not any more! Today I lost all trust in CarMax. We test drove a Black Ford Explorer Sport. During the test drive the sales guy had the radio blaring. Once I turned the radio down you could hear the serious issues with the car. I wanted to give the sales guy the benefit of the doubt on the radio, that was until we got back and he asked what I thought. I told him the car has serious issues with it’s shocks and possibly even the bearings ... read more

Frequently asked questions about Carmax Dealership

How is Carmax Dealership rated?

Carmax Dealership has a 4.2 star rating with 1,825 reviews. 

When is Carmax Dealership open?

Carmax Dealership is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com