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CarMax

4.2

About this business

Specialties Welcome to CarMax, America's #1 used car retailer. Finding the right car for you is easy with our no-haggle prices and wide selection of vehicles. We stand behind our used cars with a 7-Day Money-Back Guarantee. See our local CarMax for written details. Explore more than 40,000 vehicles at our 200+ CarMax locations nationwide. History Established in 1993. CarMax has been revolutionizing car buying since 1993, when we opened our first store in Richmond, VA. With our no-haggle prices and stress free, customer-focus... read more

Location details

1041 N 99th Ave, Phoenix, AZ, 85353, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun12:00 p.m. to 7:00 p.m.
4.21,742 reviews
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Stacie Jewell Taylor's profile image
Stacie Jewell Taylor 
8 years ago

I have always had a great experience with CarMax. Tried a dealership recently. It was so shady, we came right back to CarMax the next day. Just picked up our "new" car from CarMax yesterday. We've been using them for the past 8 years and have a great experience every time! Definitely recommend! 

Lisa Besa's profile image
Lisa Besa 
8 years ago

A great experience . Price for car was fair compared to kelly blue book prices. Entire staff was friendly and professional. Very glad we went here. 

Samantha Foster's profile image
Samantha Foster 
8 years ago

It's extremely unfortunate the clear lack of consistency in break down of information at your location. We were looking to sell and possibly buy a new vehicle for the Tolleson location. We went through the appraisal process and were ready to sell the vehicle. During the appraisal my husband was asked who our current loan was through and also asked what was required for the payoff information, we were told to just call, get a 14 day payoff and bring the vehicle and if there was a payoff difference in the appraisal and loan to... read more

Inga R St James-Farmer's profile image
Inga R St James-Farmer 
8 years ago

We have bought 2 cars from CarMax.....loved the customer service...they make shopping for a car easy & fun...our salesman even went the extra mile and followed us to our house to get the title for the car we traded so that we didn't have to drive it back as my husband wasn't feeling to well that day... 

Idris Nazeri's profile image
Idris Nazeri 
8 years ago
Trent Meuser's profile image
Trent Meuser 
8 years ago

Everyone was super nice, made the process of selling my car to them an absolute pleasure! When I go shopping for a car in the future, this will be the first place I go! 

Cesar Gomez's profile image
Cesar Gomez 
8 years ago
Dawn Hampton's profile image
Dawn Hampton 
8 years ago

Worst place ever had to jump through so many hoops and still not good enough then the sales manager talked to me like I'm stupid but they are the ones that wouldn't except the paperwork we brought in even though they approved us 

Krystle Belche's profile image
Krystle Belche 
9 years ago

Frequently asked questions about CarMax

How is CarMax rated?

CarMax has a 4.2 star rating with 1,742 reviews. 

When is CarMax open?

CarMax is closed now. It will open at 10:00 a.m. 

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