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CarMax

4.2

About this business

Specialties Welcome to CarMax, America's #1 used car retailer. Finding the right car for you is easy with our no-haggle prices and wide selection of vehicles. We stand behind our used cars with a 7-Day Money-Back Guarantee. See our local CarMax for written details. Explore more than 40,000 vehicles at our 200+ CarMax locations nationwide. History Established in 1993. CarMax has been revolutionizing car buying since 1993, when we opened our first store in Richmond, VA. With our no-haggle prices and stress free, customer-focus... read more

Location details

1041 N 99th Ave, Phoenix, AZ, 85353, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun12:00 p.m. to 7:00 p.m.
4.21,742 reviews
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Betty Dander's profile image
Betty Dander 
recommend  Recommended
6 years ago

Súper Muy amables Y muy cordiales y muy rápido para el trámite recomendado al 100% 

Angelica Govaert's profile image
Angelica Govaert 
6 years ago

Ryan was a great salesman and made our out of state car buying experience easy. He was in contact with us, open about the process, and a wonderful human. Thank you! 

David Bonczkiewicz's profile image
David Bonczkiewicz 
6 years ago

Easy relaxing no presure 

Barry Frye's profile image
Barry Frye 
6 years ago

The best place I’ve ever been to for car buying. The sales People are always cool. This is the Second time I have purchased a Vehicle there. When I’m ready for my next Car, I will return. 

Frank Pfau's profile image
Frank Pfau 
7 years ago

From our initial greeting at the door, to the final paperwork, all questions were answered, with no runaround. Overall it was a very good experience, our salesman was very pleasant with no pressure- found us a high quality vehicle in our budget range...can't ask for more than that!! 

Dwayne Reed's profile image
Dwayne Reed 
7 years ago

$1900.00 in car � a.c. repairs and it still doesn't blow ice cold like it's supposed to. ������ I highly do not recommend CarMax service department. I am so angry � �. I regret going to them for service. I should have went with my first mind, and went to Avondale Nissan. I will never again use CarMax for service repairs again. They had my car for 2 weeks. They told me that they only have 3 technicians and that they would not be able to repair my car in straight. It has to be repaired over time. I'm going to the top and compl... read more

James A Givens's profile image
James A Givens 
7 years ago

First was ok but second sucked was lied to front the start and took two weeks for the truck to show up never again will i buy from carmax 

Conny Fornerod-Koenig's profile image
Conny Fornerod-Koenig 
8 years ago

I know there are reasons why people buy at carmax but a reliable car isn't one of them! 

Devin Caracciolo's profile image
Devin Caracciolo 
8 years ago

After selling me a car with gloss conditioning in factory original tires from 2011 (pictures can be provided of tires. They did take care of replacing them. Shortly after, less than a week later, I reach out multiple times via email and phone to have the turbo replaced on my Cruze before the 30 day warranty only to be completely ignored. I don't trust their service techs for inspections and now I am left with journal bearing seals on my Cruze with 63k miles toasted and I will soon have a 12k dollar paperweight. I work for Gm... read more

Frequently asked questions about CarMax

How is CarMax rated?

CarMax has a 4.2 star rating with 1,742 reviews. 

When is CarMax open?

CarMax is closed now. It will open at 10:00 a.m. 

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