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CarMax

4.3

About this business

Welcome to CarMax, America's #1 used car retailer. Finding the right car for you is easy with our no-haggle prices and wide selection of vehicles. We stand behind our used cars with a 7-Day Money-Back Guarantee. See our local CarMax for written details. Explore more than 40,000 vehicles at our 200+ CarMax locations nationwide. 

Location details

4431 28th St SE, Kentwood, MI, 49512, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
SunClosed
4.31,122 reviews
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James Moyer's profile image
James Moyer 
on Google
4 days ago

My experience was not enjoyable. The experience was the same as a used car dealer. After several differing explanations, I had to request everything in writing. A $22,000 purchase came to almost $25,000. Never again. 

Wesley Schrier's profile image
Wesley Schrier 
on Google
5 days ago

Very pleased with how the sale went. No problems at all. 

Douglas Booker's profile image
Douglas Booker 
on Google
a week ago

Burt was so knowledgeable polite and professional !! Thank you for a very pleasant experience God bless you Burt I. 

Sharon Thomas's profile image
Sharon Thomas 
on Google
a week ago

THANK YOU CarMax!!!! I had been in and out of Drive Time only to get continually pushed aside even when I had made appointments. I got fed up and drove down to CarMax and explained my situation. They sat me down with Diamond and Reece and from that point on....I had the BEST experience ever buying a car. They both went above and beyond my expectations. Actually listening to me and giving me options. I felt as if I was finally "heard". We laughed and joked the entire time and when I picked out the vehicle I wanted, the paperw... read more

MistLite's profile image
MistLite 
on Google
a week ago

Prices are above market but the environment at Carmax is very friendly and there is never any pressure applied to you. I had a great time working with Trevor. I did not purchase from here, but if I had extra cash and didn't want the hassle of how most dealers work, I would come here. 

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Frequently asked questions about CarMax

How is CarMax rated?

CarMax has a 4.3 star rating with 1,122 reviews. 

When is CarMax open?

CarMax is open now. It will close at 9:00 p.m.  

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