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CarMax

4.3

About this business

Welcome to CarMax, America's #1 used car retailer. Finding the right car for you is easy with our no-haggle prices and wide selection of vehicles. We stand behind our used cars with a 7-Day Money-Back Guarantee. See our local CarMax for written details. Explore more than 40,000 vehicles at our 200+ CarMax locations nationwide. 

Location details

4431 28th St SE, Kentwood, MI, 49512, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
SunClosed
4.31,156 reviews
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Dan Klein's profile image
Dan Klein 
on Google
2 weeks ago

Effortless and well stream-lined process. Super courteous staff every where. Took care of everything online and picked up my car, adorned with a giant ribbon, and was on my way. Highly recommend . 

SoularWind Song's profile image
SoularWind Song 
on Google
3 weeks ago

This was my first CarMax purchase. Although you pay a little more, to me it’s worth every penny for the peace of mind. There are no price negotiations, and every car undergoes extensive reconditioning and safety checks…plus you get a 10-day money back guarantee and 90 days under warranty. In my case, I shipped a car from another state so I could test drive it. This was an easy process with regular updates. Once I was ready to purchase, I went through their express checkout which saved time in filling out paperwork. The sale ... read more

Mia Caroline Glover's profile image
Mia Caroline Glover 
on Google
3 weeks ago

I just picked up my RAV4 at this location on Sat. My first two Carmax cars were purchased at Maplewood in MN and I was so impressed with Carmax, I drove 2 hrs to purchase my new car from them here in MI. Their cars are dependable and the purchasing experience is hazzle free. Many of their cars have been fleet, which means they have been well maintained and have relatively low mileage. It was well worth the 4 hrs. Of driving to purchase from them. 

rahul chenna's profile image
rahul chenna 
on Google
3 weeks ago

I sold my 2023 Kia Sportage to Carmax. Since I had to travel from the metro Detroit area, I opted for the express online option to sell my car. I uploaded pictures through the Carmax link, and those pictures were reviewed. The offer was confirmed online. After scheduling an appointment, I took my car to the Carmax in Kentwood. It was a great experience; everything was set up before I arrived, and the process was easy. They even provided a free Lyft ride for up to 60 miles as promised. I'm a happy customer. 

Mary Ginotti's profile image
Mary Ginotti 
on Google
a month ago
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Frequently asked questions about CarMax

How is CarMax rated?

CarMax has a 4.3 star rating with 1,156 reviews. 

When is CarMax open?

CarMax is closed now. It will open at 10:00 a.m. 

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