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Carlson Chevrolet Service

4.1

About this business

Location details

914 E 4th Ave, Red Springs, NC, 28377, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1195 reviews
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Brianna's profile image
Brianna 
2 months ago

My experience was disappointing frustrating and I will never go there again. We had an appointment to see the car and another family took it for a test drive. The dealership told us it was still ours. They said we were the number 1 and we had it locked in. We were there for 2 hours filling out applications and going to buy the car when they came back and said the other couple got it. They lied and deceived. Wasted 2 hours to go home with no car 

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Karry 
2 months ago

If I could give a 0 star, I would. This dealership adds back the $4K federal rebate plus an additional $2600 fees as "aftermarket" charges. In other words, they reduce their initial price to below the $25K threshold so you can qualify for the $4K rebate but then adds it back plus more as some kind of add-on fees. Don't believe their listing prices. You're not getting the benefit of the federal rebate with them! 

GuruDBX1ST's profile image
GuruDBX1ST 
2 months ago

Very professional and prompt. Trying to arrange a visit to view this vehicle. 

Jennifer's profile image
Jennifer 
2 months ago

Great experience ask for Amari . 

Jennifer's profile image
Jennifer 
2 months ago

Great experience ask for Amari . 

Marisol's profile image
Marisol 
2 months ago

I didn't qualify for the Rogue but the salesperson explained once the financing was approved then they would call me down to dealership to choose the vehicle I wanted. Well when I arrived there was only one vehicle which was nice and clean so I test drove it. Then waited at the dealership for a couple of hours after which I was told that I could test drive the vehicle home and that upon approval would be contacted and picked up to complete sale. That evening I was contacted by the salesperson and was told that I needed a dif... read more

Business response:

Thank you for sharing your experience with us, Marisol. We understand how frustrating it can be when expectations don’t align with the outcome, especially when it comes to finding the right vehicle. At Chevrolet of Watsonville, we strive to provide clear communication throughout the financing process. We encourage you to reach out to us directly so we can discuss your concerns. Sincerely, The Chevrolet of Watsonville Team 

Melissa's profile image
Melissa 
2 months ago

Geronimo was very professional he showed me many options 

Melissa's profile image
Melissa 
2 months ago

Geronimo was very professional he showed me many options 

Donna's profile image
Donna 
2 months ago

After 6-8 months of searching, looking at junk, disappointments, and rude salespeople (that acted like we were bothering them) we were so lucky to have found this dealership! We drove 2.5 hours to get there and man was it ever worth the trip!! We finally got our perfect truck, perfect price and most of all the perfect salesman Gary McKoy!! Mr. McKoy was professional yet very friendly and stayed right with us thru the whole process. He even called us twice to see how it was going with our Mighty Titan!! Highly recommend him a... read more

Business response:

Hi Donna, thank you for taking the time to leave a review for us at Terry Labonte Chevrolet. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Frequently asked questions about Carlson Chevrolet Service

How is Carlson Chevrolet Service rated?

Carlson Chevrolet Service has a 4.1 star rating with 195 reviews. 

When is Carlson Chevrolet Service open?

Carlson Chevrolet Service is closed now. It will open tomorrow at 8:00 a.m. 

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