This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Carl Carlino, MD
- Cardiologists
- Cedar Park, TX
About this business
Austin Heart ; Mission "To provide exceptional cardiac and vascular care to every patient every day with a spirit of warmth, friendliness and personal pride." Austin Heart ; Values I C A R E...Integrity, Compassion, Accountability, Respect, Excellence
Location details
1401 Medical Parkway B, Suite 407, Ste 407, Cedar Park, TX, 78613, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dr. Carlino is wonderful and one of my favorite doctors and I have seen a lot of them, unfortunately. Takes all the time to answer all my questions and concerns and then inquires about other issues and makes suggestions.
Business response:
Thank you for leaving a review. We are committed to the satisfaction of our patients, and this feedback will help us improve.
Dr. Carlino is a terrible doctor who doesn't really have any diagnostic capability. He suggests tests and does not have any opinions besides the written results that come with the test. He also does not respond to any messages after your visit and wants to schedule appoints to generate repeat business. He will also charge for 30 mins appointments for a 15 mins appointment.
I am leaving Dr Carlino, I was having heart problems while I was out of town and the office staff was extremely rude. I was not able to get help. I called over 5 times and each time they kept putting me in hold and giving me ultimatums . on the last attempt the front dest tells the nurse untruths then the nurse calls back unwilling to help. Very unking and unprofessional staff, I hope Dr Carlino changes offices staff becuase several of us are leaving him because of the office and nurse staff.
Dr Carlino is very responsive.I have submitted a couple of times my medical device data …which they reviewed and responded within a short time.He is very friendly and listens very carefully, answers all my questions, concerns, observations and rationale so I can make informed medical decisions for anything that effects my heart health.I appreciate the care and concern they continually demonstrate.
I cannot change an appointment or discuss anything without going through the EXTREMELY rude receptionist who continuously puts me on hold and treats me like dirt. I will not return to this good doctor due to her!! I couldn’t even change my appointment without her putting me on hold AGAIN for 20 minutes and I really tried to be calm, nice and polite but she pushed me to my edge. She should not be on Dr Carlino’s staff!!
Business response:
Our team truly values this feedback, and we are very sorry for the negative impression our office left. Please contact our office manager, Tina Flores, so that we may work to make the situation better. Thank you.
Dr. Carlino is a fantastic Doctor. He doesn’t rush through an exam, he’s a dr. who speaks calmly which is important to me. I’m a person who could easily panic over a procedure as big as my heart, yet, he seemed to know this and was able to get me through each test, then to surgery. It was amazing, because he was calm I became calmer. I think he’s a genius.
I began seeing Dr. Carlino in September 2010. He was my cardiologist until I moved out of state July 2019. He truly cares for his patients.
My wife and I are patients of Dr Carlino. We are very pleased with him and his office. It may be a little difficult to get an appointment with him in the short term, but it is worth planning ahead if you can. He never makes you feel rushed. He is very good at explaining issues, consequences, and treatments. His office responds via the patient portal in a timely manner for things such as medication and after visit questions.
Dr. Carlino is a rock star in my book. Just using his stethoscope he was able to diagnose a murmur that no other doctor, in my 67 years of visiting many, had ever noticed. He was thorough in explaining problems and options, and ran the appropriate tests for final diagnosis. I highly recommend him.
Frequently asked questions about Carl Carlino, MD
How is Carl Carlino, MD rated?
Carl Carlino, MD has a 4.9 star rating with 529 reviews.
When is Carl Carlino, MD open?
Carl Carlino, MD is closed now. It will open on Monday at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com