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5677 E Saginaw Hwy, Grand Ledge, MI, 48837, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
These people have horrible communication skills! I was very disappointed in the way I was talked to and treated. I felt as if I was being scammed the entire conversation. No info I asked was ever given but instead attempted bullying to pay a higher price!!! I will never deal with these people again and I'm going to advise everyone I know to the same
Business response:
Good Afternoon, Thank you for your review. we are sorry to hear you had such a frustrating experience, but really appreciate you bringing this issue to our attention. At Carite, we pride ourselves in a "no haggle, no hassle" experience from start to finish. We put the pricing pressure on our acquisition team, allowing us to offer the most competitive prices to the consumer, eliminating the traditional haggle. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately. SI... read more
Great follow up to my request. No pressure sales and very efficient at completing the sale. I would highly recommend.
Found a vehicle I liked, it had a few issues. I discussed them with the sales manager and a few days later I was happily driving off with my new vehicle
Business response:
Thank you Casey. Glay you're happily driving your new vehicle!
I have had contact with many dealers while looking for a used car. This was the only place where I actually felt valued as a customer. The car was in great shape, just as advertised, they were upfront an honest and made the process enjoyable! I highly recommend this dealer
Great service!! This team is willing to work with you even after the car has been brought. Like any car lot they don’t know as much of the car or truck due to not driving it everyday. This team is working & fixing all the little things that count to make you happy and I plan on buying another car from them soon.. Thnk u for the great service!
The dealer that I worked with did not always return my messages in a timely manner. Sometimes I had to message him more than once before he would reply. Then the day I purchased the car after waiting for weeks he was in a hurry to get me in there only to have the car still not ready and ended up waiting a couple hours. The car was dirty when they gave it to me so I waited for them to clean it supposedly again and it was better..... but still not the way it should have been. He said the reason was they're cleaning crew was no... read more
Very nice people. My low rating is because the vehicle had sold four days prior. That seems like ample time to have removed it from the web.
Nice people. Car was on hold and then sold. I still am considering CARite in my vehicle search. They have a great inventory of cars just not the one to be called mine as of yet. The return call and e-mail was within a 12 hour time frame for both questions that I had asked.
I just saw this car there this car has a cracked rusted frame nice body bad motor they may have fixed it make sure you cheak
Business response:
Hi there! We thank you for your feedback and personal assessment of our vehicle. We take pride in all of our inventory ensuring they are fully inspected and provided with a limited powertrain warranty for our customers at no charge. I am terribly sorry to hear about your experience and we will do our best in the future.
CARite of Grand Ledge has a 4.2 star rating with 328 reviews.
CARite of Grand Ledge is open now. It will close at 7:00 p.m.
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