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CareNow Urgent Care - Hermitage
- Medical Centers
- Hermitage, TN
About this business
CareNow Urgent Care offers convenient treatment for minor illnesses or injuries as well as occupational health services. Our walk-in clinics are open 7 days a week. Try Web Check-In® to wait from home before your visit.
Location details
5225 Old Hickory Blvd Ste. 205, Ste. 205, Hermitage, TN, 37076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 8:00 a.m. to 7:00 p.m. |
RecommendedI got a COVID test done there today and everything was so professional and amazing. The staff was so sweet and they made sure I had no questions. Definitely recommend this place to any and everyone.
Business response:
We're so glad to hear that we exceeded your expectations. Thanks so much for sharing the feedback! We will pass along the appreciation to our staff!
Safe and roomy waiting area. Staff were polite and respectful. Facility was clean Did not see anyone activity cleaning but signs up stated all areas of patient rooms that were cleaned between visits. This made me feel very safe. My doctor had a great personality and even did a quick routine exam even though I was just there for a Covid test ( which came back Negative). It did seem to take some time to get my test performed but with everything facilities have to do in between patients for safety and care, it did not seem exce... read more
Business response:
We're so glad to hear that we exceeded your expectations. Thanks so much for sharing the feedback! We will pass along the appreciation to our staff!
Highly recommend this clinic!!!! Professional and gives the best flu shots ever!!! Didn’t feel a thing!! Thank you, CareNow!!!
Business response:
Thank you for the positive feedback Natneal! We love seeing great ratings like this!
Not helpful in my case. Waste of time. Go somewhere else
Business response:
Hi, We'd love to learn more about your experience so we can identify any concerns you may have. Please contact our Manager, Carla, at 615-938-7190. We look forward to hearing from you.
My son had to get tested to go back to work because a family member tested positive. He had a 3pm appointment, waited over an hour for them to tell him it will be another few hours. Charged him $50 and told him to go hone and they would call him within 30 minutes of when they will be ready, they called around 430 to tell him they were ready, We showed back up at 445pm, it’s now almost 6pm and still waiting. Why set appointment if you are going to be treated like a walk in? Also, why charge $50 for the COVID test? This was th... read more
Business response:
We are so sorry that we did not meet your expectations. Our goal is to provide the best experience for every patient, every time. We know that time is valuable and we let people down when the wait is longer than expected. We will work to improve this!
Fast, friendly and professional staff!! Very clean facility! They listened to all my concerns and attended to all my Needs. Highly recommend CareNow in Hermitage!!
Business response:
Thank you so much for taking the time to share these thoughts. Our staff will pass along the kind words!
Went in with a totally clogged left ear that caused total hearing loss. After clearing a grape sized ear wax ball out I could hear again. The PA could not get the squirt bottle straight in my ear canal so it was painful. After trying the right ear twice, and more pain, I just got up and left.
Always great people working there. Receptionist may be the friendliest person I’ve ever met. Always in and out and they always have a great staff on.
Thorough in doing tests involving the flu, strep & covid-19. However very unhappy with treatment. Was prescribed a cough medicine (a nausea med that helps with cough) that I couldn't even fill because I was allergic to it. Was given a 2nd prescription that did not work at all. For the 3rd prescription they simply ordered Robutussen, which is an over the counter med. I'm hacking & coughing- the worst of my life & not finding relief. I am very frustrated & tired from coughing all night. I wish they were more willing to truly c... read more
Frequently asked questions about CareNow Urgent Care - Hermitage
How is CareNow Urgent Care - Hermitage rated?
CareNow Urgent Care - Hermitage has a 4.4 star rating with 2,295 reviews.
When is CareNow Urgent Care - Hermitage open?
CareNow Urgent Care - Hermitage is open now. It will close at 8:00 p.m.
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