This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Carena Motors
- Used Car Dealers
- Twinsburg, OH
About this business
Carena Motors is Twinsburg's #1 used car dealership and a family owned company. We offer quality used cars, trucks, and SUVs to our valued customers. We inspect all of our cars to verify a clean CarFax or AutoCheck reports and that no accidents occurred, or if so, that proper repairs were made. At Carena Motors you can find low prices . . .below Kelly Book Value, NADA, and other guides. Simply, we guarantee to be the lowest in the market. Follow Carena Motors on Twitter and Facebook for specials, promotions, and discounts!
Location details
9481 Ravenna Rd, Twinsburg, OH, 44087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Spoke with the sales "consultant" about the car. Asked him about the vans condition, is there anything I need to know prior to driving 35 minutes to see the van. He reply was no, the van is in great shape. I showed up and the van was not in great shape. I drove the van, the AC was not working and vehicle was pulling to the right when you applied the brakes. I asked the owner Eric about the aforementioned and he said "oh ya that happened yesterday and the mechanic was not available to look into it. They wasted my time. I woul... read more
Business response:
Bob, I'm always disappointed when a potential customer has a negative experience at my dealership.I've been in business 26 years and the overwhelming majority of my customers have had positive experiences, and many became repeat customers. We did not know that the A/C became inoperable but it is fixed. You were told that the van was in great shape and you didn't agree.I re-looked it over and drove it.I respectfully disagree.It drove straight, ran smoothly, no brake pulsation nor pulling. It has some exterior cosmetic flaws, ... read more
Great sales and finance dept
Business response:
Hi Anthony, thank you for taking the time to leave us a 5 Star review. We are pleased to know we have a great Sales & Finance department. We look forward to helping you, your friend and family with any future car sales purchase. Thanks again!
Eric was a very helpful person and forthright about the van I was considering very up front and honest. I appreciate his candor and expertise.
Business response:
David, thank you for taking the time to write a review about your experience at Carena Motors. I will inform Eric about your review and we hope to earn your friends & family business in the near future.
Dealer responded within 2 hours of request. We did end up buying a vehicle elsewhere
Business response:
Dave, thanks for the review! And for the opportunity to earn your business. We hope you keep us in mind when you are back in the market for a vehicle.
Such a wonderful car buying experience. David and Erik both were an absolute pleasure to work with. Everyone at the dealership was very respectful. It was also a very well put together place. Thank you again Erik and David for a speedy and easy car buying experience.
Business response:
Nolan, thank you very much for your leaving us a review. We strive to offer a stress-free environment and a great experience every time someone visits us. We look forward to serving your friends and family in the near future. Thank you again from the entire team.Eric H - Manager.
Purchased a car & was one of the smoothest experiences ever... as we all know this can turn into one of the most daunting experiences. Everyone was so helpful with NO pressure. I drove over an hour 1/2 & was WORTH IT!!!!
Business response:
Thank you for leaving such a grand review for Carena Motors. We are beyond ecstatic! We appreciate your business and will continue to provide the best customer service.Eric- Manager.
Even though we didn't do business together, they were very responsive. I would definitely do business with them in the future
Business response:
Steven, thank you for leaving us a review. We can't wait to see you in the future!Eric- Manager.
no problems ..polite people.
Business response:
Chris, thank you for taking the time to leave Carena Motors a review.
They have had very good communication with me and answer all my Emails hope to buy from them Erik Thank You Dan.
Frequently asked questions about Carena Motors
How is Carena Motors rated?
Carena Motors has a 4.6 star rating with 307 reviews.
When is Carena Motors open?
Carena Motors is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com