Cardinal Ford

Robert J 

on BBB

a year ago

They sold me a car that broke down within a year an I have no one to contact 

Johnny P. 

on BBB

2 years ago

My 2012 Lincoln MKT Ecoboost engine was taken to Cardinal Ford on January 1st 2021 for check engine light and oil lamp indicator on the dash board display. On January 3rd I was contacted by service rep ***** with a diagnostic report of P0016 findings. ***** explained the action needed to repair vehicle where to replace 2 VT Solenoids, which require engine manifold's to be taken apart to get to bank 1 and bank 2 to replace Solenoids. As well the oil lamp fix would require replacing a back pressure switch that a oil leak on it... read more

Sheri W 

on BBB

2 years ago

Purchased a 10,000$ car and not even 12hours later the car was not running right, with many calls and complaints and not sure what to do I have to pay 700 to fix a problem that I didn't know from day 1, I have no money now and cannot come up with more money to fix this car. I came to this ford dealership with intentions to have a running reliable car and now I have no car and a loan for a car I can't drive cause they sold me a lemon out the gate, I'm seeking legal help cause not even 12hrs later the car barley drives and my ... read more

Beth H 

on BBB

2 years ago

Cardinal Ford no longer excepting any *** *********** package: Cardinal Ford bought out ********************* **** which included ******* mile *********** package deal for free *** change tire rotation and inspection the *** vehicles bought, which were transferred over to ********************* **** from their ************************************ dealership when they sold their *** ******** to ******************, because of ********************* complaining they were loosing money on the *********** package I was told from **... read more

Earl H 

on BBB

3 years ago

I bought my F250 from Cardinal Ford. In the agreement I had free oil changes up to ******* miles. *** that Cardinal Ford owns the business they are not honoring the agreement. I only have ****** miles on the vehicle. They are also using COVID as an excuse for not giving oil changes in a reasonable amount of time. I have to wait three months. 

Tristan R. 

on BBB

3 years ago

Had some confusion at first was able to get in touch with the vice president he was very responsive and respectful and resolved my issue in a way that was highly satisfactory 

Eric A. 

on BBB

3 years ago

Truly disappointed with this dealership. I was interested in preordering a vehicle through this dealership due to the incentives they were offering. I live in a different state, about 5 hours away, so I was expecting to do all business over phone and email. They stated that I needed to place a $1000 deposit to place the order, which I did a week after initial contact due to slow communication between the sales representative/GM/finance department. I had to wait another two weeks to receive confirmation and receipt of my depo... read more

Michael A 

on BBB

3 years ago

This place is an absolute joke. Every aspect of the place. Bought a used Chevy Cruze on a Friday, and they were going to put new tires on it for me as one of the tires had a screw in it, and another had a big slash. Fine. The following Monday, was informed that they finally sent the vehicle thru the service area, and were going to replace the turbo on it and put a catalytic converter on it. So, after a week, the maintenance was actually completed,,but the tires were still pending. After 10 days, they finally were able to put... read more

Elliott L 

on BBB

3 years ago

Terrible Management stay clear of this place, purchased a vehicle from here and its been a nightmare