Car-X Tire & Auto

Jill H 

on BBB

a year ago

Rude employees, over priced , oil change took 1hr 50 minutes. I wish i had read these reviews first!!! 

Michael I 

on BBB

a year ago

These guys are simply AMAZING. There is truly a real heartfelt sincere genuine honesty i feel about these hardworking guys. 

Joshua S 

on BBB

a year ago

The incompetence with this company is thick, from the "mechanics" all the way up to corporate management/ownership. My vehicle recently went in for a transmission fluid change, and their incompetent mechanic put CVT fluid in my automatic transmission. After noticing their serious mistake on my invoice, and feeling a rough shift from 2nd to 3rd, I took the car back. I was sent to 3 different locations to have multiple flushes done and have transmission "specialists" look at my car. Clearly not transmission "specialists," I wa... read more

Kelly C 

on BBB

a year ago

They charged Me ******* for fixing the bushings and bearings then broke the sensor they said they fixed it but a week later it is broke again then told us it would be another ****** I tried contacting the *** with no response now I can only use my truck in 2 wheel drive .The Manager was very cocky bad customer service.I am disabled and on a budget it was a major finance for Me to have it fixed. That's Why I am dissatisfied. K. Cross 

Darryl S 

on BBB

a year ago

Reading the complaints, I now see why I'm having a difficult time getting any relief from CarX. Took my car in for a noise (rattling) coming from under vehicle. Was told, I needed a ** compressor which was going run me *******. I told them the ** works fine, and if they were sure that was the problem. Was told it was. After completing the work I picked up vehicle only to hear the same noise. A different tech put it back on lift and then determined it was the heat pan rubbing against exhaust pipe. He wielded it back together,... read more

mark v 

on BBB

a year ago

Went to have my oil change at car X had a coupon said $34.99 for a full synthetic oil change Up to 5 qt. ended up being $96. I feel I've been cheated and this is false advertisement and I want my money back. 

Eric W 

on BBB

a year ago

My coolant empty and need to refill. Carx manager **** and ******* play their customer. **** said that he filled full of the coolant. And when I come back to check is still empty. he asked me come back here. when I come back here he already left. The another manager ******* said dont have time and kicking me out. He said they are busy and dont have time to check for me. Super bad service. Address: *************************************************************** 

Georgette G 

on BBB

2 years ago

I went to have my car aligned with CarX on March 10,2023. After waiting for one hour and a half, I was told that I needed new tie rod ends and some chassis product. The total cost would be $1374.84. It would take them one hour to get the parts I was told the car was dangerous to drive and I could not leave. I was exhausted and insisted that I was leaving. They finally gave me my car and I left. I had the car aligned at *************** today March 22, 2023 for $ 140.00,GG 

Chloe W 

on BBB

2 years ago

I went in for an oil change and tire rotation. ****, an employee tried to charge me $1300 to have my brakes replaced. **** told me my brakes were in terrible shape and needed to be replaced immediately. I went to another mechanic, this mechanic informed me that my brakes were fine and didn't need to be replaced until another 6 months. Car x tire cross threaded the bolts on my tire, the bolts were on so tight it took hours to get the tires off. Car x tire tried to take advantage of a young girl by forcing her to pay an exuber... read more