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We invite you to come in and visit our over 25000sq ft. showroom rain or shine and enjoy your shopping experience in an indoor facility. At Car Web, we are proud of our successful 17-year history in the retail industry with a powerful track record and name in the Virginia, Maryland, DC-Metro area. As a family-owned and operated company specializing in the pre-owned automobile industry, we believe in treating all of our customers like family. We provide platinum level customer service to our clients and high-quality vehicles ... read more
650 Nelms Cir unit e, Unit E, Fredericksburg, VA, 22406, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Business response:
Gabriel, I'm sorry to see you were disappointed in your experience with us. I hope we'll get to have you back again someday for a better visit. Until then, Fred Yazdi, Sales
Worst experience ever as soon as the owner got involved. I had everything worked out with the Sales Manager and came up just to do a buyers order while they fixed the items we agreed on. The owner then came and changed the price of the vehicle without telling his sales girl, his Sales Manager or myself. When I questioned the price change, he told me he could change it again even with the buyers order and the could/would sell it to someone else, again, even with a buyers order. He didn't trust that I would come back after hav... read more
Business response:
Dannielle, while I'm glad the first part of your experience with us went well, I'm sorry the rest of it didn't. We take great pride in all we do, but it sounds like there was some miscommunication during your visit. I'll be having a chat with the team, and I hope to get another shot at showing you what we're all about. -Fred Yazdi, Sales
I purchase a Lexus from them many years ago, I still enjoy my car. Very good company, excellent service. I don't hesitate to go back and highly recommend them.
Business response:
Fariba, thank you so much for the recommendation! I'm happy to hear your car is still serving you well. Next time you need something, don't hesitate to give us a call. -Fred Yazdi, Sales
Farshid and Majid are the best! They were very courteous and on point. They made the car buying experience easy and I couldn't be happier. I will be back for my next vehicle. �
Business response:
That's what I like to hear, Jami! I'll be sure to pass your kindness along to Farshid and Majid -- I'm lucky to have them on the team here! I'm thrilled you drove off our lot with a car you love, and we're looking forward to seeing you again. Take care! Best, Fred Yazdi, Sales
We shopped for 2 days around the Baltimore D.C. area and had given up all hope until we pulled in and was greeted like family. And the reason why is because they are a family. From the owner to the techs to the detail crew. They all care about what they do and it shows in there cars and their workmanship. We were in and out in under 2 hours and will definitely be purchasing there again. Thank you for an amazing experience.
Business response:
I'm so thrilled you found us, Desiree! It was a pleasure working with you. And I'm glad you can tell how much of a family the team is around here. It makes our day to see someone find a car they love, and customers like you make our day. Let us know if we can do anything else for ya, and have an awesome day! - Fred Yazdi, Sales
CarWeb has bent over backwards to accommodate me and my family! I was leery at first driving an hour away from home, but they have proven themselves over and over!!!!! Thank you everyone there!
Business response:
Rebecca, you are so very welcome! It was an absolute pleasure to work with you and your family. I'm so glad everything went smoothly and that you left with a smile on your face. Thank you! -Fred Yazdi, Sales
Business response:
Angelito, thank you for the five-star review. We're here to help with your auto needs! -Fred Yazdi, Sales
I had an amazing experience with the whole staff at at Car Web! They were nothing but helpful and friendly! We called ahead to ask about a vehicle they had and when we arrived they had the car ready to go. When we found a few things that needed to be fixed before purchasing there was no hesitation in getting it taken care of. I would HIGHLY recommend anyone to Car Web to anyone!!
Business response:
First, Kaitlyn, thank you so much for the kind words. We really appreciate hearing from all of our customers. I"m thrilled that we could help you find the vehicle you were looking for, and that the necessary repairs were made with ease. That's how we roll! Thanks again! -Fred Yazdi, Sales
Car Web has a 4.1 star rating with 344 reviews.
Car Web is closed now. It will open on Monday at 9:00 a.m.
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