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Consumers at CarPros are able to find attractive vehicles at prices that are typically 10-20% less than they would pay at traditional commission based dealerships. Buyers benefit from below retail prices and a comfortable, no pressure environment that enables anonymous, safe, and convenient private party transactions. We are truly a family owned and operated dealership and you will see feel that the moment you visit us at CarPros. Visit Car Pros of Lake Norman online to see more pictures of this vehicle or call us at 704-202... read more
320 Rolling Hill Rd, Mooresville, NC, 28117, United States
Get directionsThey responded quickly. However, I scheduled for a test drive. Couple of days before my test drive, the car was no longer available, and they didn't even bother to let me know.
Business response:
Chudi actually scheduled his test drive 2 weeks in advance. We did sell the vehicle 1 week before his appointment so that gave us time to find a similar vehicle. It is unfortunate when these things happen and someone is usually unhappy however there was never a deposit placed on the vehicle therefore we couldn't tell the next customer that it was unavailable. When we did let Chudi know that the vehicle had been sold & that we were actively looking for a replacement his response was "Cool! That'sgreat news. Please do let me k... read more
They responded quickly with the information that I requested
I did not purchase the vehicle but the service was great! They came in on a Sunday to show me the vehicle.
I was contacted by email very soon after my request.
Responded right away. Very helpful.
Steve and his family are great folks. Immediately called me back after my CarGuru enquiry to let me know that the one I wanted was already sold, but that another was on its way to them the next week. By then, we'd already bought a car, but I would put this dealer at the top of my list for next time!
Overall great experience, no hassling. Free to look around. Cars kept inside so nice and clean on outside and inside. Owner and wife pleasant. No issues, easiest process every.
I would like start out saying my experience was good with no pressure to buy. I looked and test drove too trucks. Both truck seemed to be mechanically sound. The only reason I gave a 3 star rating is because when I asked the salesman if the truck was a northern vehicle He was reluctant to tell me the turth. He stumbled around with his words until I reached down under the first truck and pulled a handful of rust from the frame. Not a lot but enough to let me know it was a northern vehicle. I not stupid. The second truck I rea... read more
Business response:
Mark we would like to thank you for your purchase from Car Pros, every car & every customer is very important to us. I'm sorry for the lack of knowledge our part time sales associate demonstrated during your transaction. We have already addressed the issue with him and made him aware that there are free Carfax reports on our web site for each customer to make a well informed buying decision. We also include a printed version on the Carfax report attached to the window sticker inside of every vehicle that is for sale, the inf... read more
Wonderful dealership to work with - Steve and Michael were very professional! This is a unique dealership for the fact that it is an indoor facility and the quality of vehicles that they had available. We were greeted at the door with water, walked to our car, and it was pulled out for us to inspect. We test drove the vehicle and all the components were working except for the speakers, which they agreed to fix. They offered us a very fair trade-in value for our truck, had a great interest rate for financing, and offered a wa... read more
Car Pros Of Lake Norman has a 4.6 star rating with 338 reviews.
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