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Car Pretty

2.4

About this business

Location details

3402 Milwaukee Ave, Ste 6, Northbrook, IL, 60062, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
2.4180 reviews
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Monique Monique's profile image
Monique Monique 
4 years ago

TRASH!!! Been trying to get in and NOBODY ANSWERS!! I’m a business owner myself and this is a complete mess, I have to call my bank in order to get my refund because it’s impossible to even get an appointment. I don’t even know how they are still in business with the amount of unprofessionalism. 

Alex Andra's profile image
Alex Andra 
4 years ago

worst customer service. There's an obvious reason why they're not 5 stars. Don't bother with the groupon, you'll never get an appointment. They tell you to call them an leave message, and allow 48hrs for a call back...well, I am at over 2 weeks & 2 messages later and no callback. Thank God I was able to cancel the "deal" for a full refund. If you cannot respond to customers then your service means nothing!! 

Ashish Gupta's profile image
Ashish Gupta 
5 years ago
Lydia Knurek's profile image
Lydia Knurek 
5 years ago

Fell into the Groupon trap. “Extended my Groupon” meaning they marked it redeemed even when though it was not so I have no recourse with Groupon. Canceled on me and never rescheduled. Non responsive. Deplorable. 

Abriana Fallico's profile image
Abriana Fallico 
recommend  Recommended
5 years ago

Great service and a job well done with front bumper work and detailing. Thank you Car Pretty! 

Bonnie Adler-Hirsch's profile image
Bonnie Adler-Hirsch 
5 years ago

THIS PLACE IS A SCAM!!! I had an appointment. Dropped my car off. Used a Groupon, of which they redeemed before even completing the detailing. Went to pick up my car, after trying to get a hold of them for hours. When I got there to pick up my car, it was not done. Needless to say, I was not happy. They gave me my keys and told me to get my money back from Groupon. Well, they already redeemed it. This company should not be in business!! 

Reginald Holliday's profile image
Reginald Holliday 
recommend  Recommended
6 years ago

They’re usually very busy and may even cancel on you but the work they do and customer service more than makes up for it 

Naida Smajić's profile image
Naida Smajić 
6 years ago

Answer your phone. Also, what's the point of having a contact form on the website if you guys never actually respond to it? 

Karolina Sikora's profile image
Karolina Sikora 
7 years ago

I got my car detailed and I couldn't believe how great my car turned out. The service was unbelievable, I will most definitely be back soon. 

Frequently asked questions about Car Pretty

How is Car Pretty rated?

Car Pretty has a 2.4 star rating with 180 reviews. 

When is Car Pretty open?

Car Pretty is closed now. It will open at 8:00 a.m. 

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