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Car-Mart of Owensboro

4.3

About this business

Location details

512 Triplett St, Owensboro, KY, 42303, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.3357 reviews
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Kevin Spears's profile image
Kevin Spears 
5 years ago

My mother has been a loyal customer for over three years has only missed one payment. There was an issue with the vehicle that she was financing. it was put in the shop.It supposed to be fixed. The shop had the vehicle for 3 weeks. Finally got the truck back and still had the same problem as before. now it's back in the shop again. 

Business response:

Kevin, Please call us at 866-819-9944 so we can learn more about your experience and we can engage our operations management team to work with you toward finding a resolution. We value your feedback and are sorry to hear that you are unhappy. These reviews are very important to us and we take each one seriously. We would like to learn more about your situation. Thank you! 

Ronda Ware's profile image
Ronda Ware 
5 years ago

pay on time car breaks down . the argue with you. then fix car with cheap parts. have car a few weeks . guess what car broke down again. won't deal with manager again. rude and mean. 

Business response:

Ronda, We understand that you are unhappy with the service you received and want to assure you that this does not reflect the high standards that we set for ourselves. We want each of our customers to be satisfied with their vehicle. Your comment helps us improve our commitment to quality vehicles and excellent customer service. Please call us at 866-819-9944 so we can learn more about your experience and we can engage our operations management team to work with you toward finding a resolution. Thank you! 

Jack Pierce's profile image
Jack Pierce 
recommend  Recommended
5 years ago

I had a great experience. 

Business response:

Jack Pierce, We at Car-Mart take customer satisfaction very seriously and are so pleased to hear that you had such a positive experience! Thank you for being a valued customer and for sharing your thoughts with us. We hope to serve you again when it’s time for your next vehicle. 

Kalijah Johnson's profile image
Kalijah Johnson 
5 years ago

Soooooo tired of dealing with car mart. Two months ago they told me if I paid $1200 more on my car they would let me trade it in. Now that I paid that off, I called them and tried to trade it in.. but they told me to pay off ANOTHER $1000. I desperately need something bigger and more reliable. I’ve been fighting for months to get out of this car. Friday I made a payment and it was $1 less than it was supposed to be. ONE FLIPPING DOLLAR. They called me today and threw a fit saying I had to pay it or they could come tow my veh... read more

Business response:

Hello, We understand that you are unhappy with the service you received and want to assure you that this does not reflect the high standards that we set for ourselves. We want each of our customers to be satisfied with their vehicle. Your comment helps us improve our commitment to quality vehicles and excellent customer service. Please call us at 866-819-9944 so we can learn more about your experience and we can engage our operations management team to work with you toward finding a resolution. 

Lesley Morgan's profile image
Lesley Morgan 
5 years ago

you guys suck the worst service I've ever had my life going to get any car then got accused basically taking keys toof your piece of s*** cars and why would you have a $17,000 used car lmfao you guys are amateurs you need to go across the street taking lessons from the big boys and as bad as you guys screw people you should be ashamed of yourself but really you guys need to go across the street and take lessons 

Business response:

Lesley Morgan, Thank you for taking the time to rate us. Please call us at 866-819-9944 so we can learn more about your experience and we can engage our operations management team to work with you toward finding a resolution. 

Bradford Hall's profile image
Bradford Hall 
recommend  Recommended
5 years ago

Nikia and Tyler took really good care of me. I test drove a Dodge Ram 1500 that I wanted. After driving it I fell in love with it. These guys treat you like family. I would recommend these guys if your looking for your next vehicle. 

Jimmy Bagley's profile image
Jimmy Bagley 
recommend  Recommended
5 years ago

They were great and met all my needs very well with no complications or pressure 

Heath Bible's profile image
Heath Bible 
5 years ago

they are friendly folks that go out of their way to sell good vehicles 

Lynn Moore's profile image
Lynn Moore 
5 years ago

very nice sales an office personal 

Frequently asked questions about Car-Mart of Owensboro

How is Car-Mart of Owensboro rated?

Car-Mart of Owensboro has a 4.3 star rating with 357 reviews. 

When is Car-Mart of Owensboro open?

Car-Mart of Owensboro is closed now. It will open at 9:00 a.m. 

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