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Car Factory Direct

4.5

About this business

Some Rare and Premium used cars with low miles. 

Location details

770 Bridgeport Ave, Milford, CT, 06460, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 6:00 p.m.
Sun11:00 a.m. to 4:00 p.m.
4.5452 reviews
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Ron's profile image
7 years ago

I never got any feedback on the particular car I was interested in but rather a questioarre and request to review available cars 

dbrookes1946's profile image
dbrookes1946 
7 years ago

Inquired about a car they advertised, got a quick response from Angela, no problem setting up an appointment to see and drive it, but I found another vehicle I really liked so I canceled the appointment. Still got a nice response from Angela, would have definitely done business with them if I still needed a car!! 

Darryl's profile image
7 years ago

not only did they contact me, but followed up to see if i found a truck yet. happy and friendly ready to help. 

GuruZHWRY's profile image
GuruZHWRY 
7 years ago

I spoke with Angela and Randolfo and both of them were very kind and helpful. I haven't got a car yet but will be checking your inventory regularly until I see what I want. Thanks 

Stephen's profile image
Stephen 
7 years ago

I sent an email asking whether a specific vehicle was still available and received a timely response stating that it was. After waiting a few days I then called to again verify availability before visiting the dealership and was told that the vehicle had been sold in the interim. However, after being told it was not available the representative did not ask any follow up questions or ask how they could assist in my search. 

Marie's profile image
7 years ago

Yes they responded right away. 

Bob's profile image
7 years ago

Quick response. Easy to deal with. 

Jessica's profile image
Jessica 
8 years ago

I made a recent inquiry about a BMW, and Rich from the dealer contacted me the same day. He was very professional and knowledgeable. He explained in detail the features of the car and the buying process. I went ahead and made an appointment for a test drive. Once at the dealership, the overall service was great. Anthony and Omar were also very professional and helpful. My experience there was wonderful! 

Malikah's profile image
Malikah 
8 years ago

Terrible experience , the salesperson Dion had a really bad attitude when ever I was not in agreement with him. He was intimidating at times and was overall pushy and dishonest. This dealership has really nice selection of cars but unfortunately this particular sales person is a poor representation for this company. 

Business response:

GuruZWBJ, I am sorry you feel that way. I would be thrilled to have the opportunity to apologize and make this right. Please call me directly at 475-549-8888 or email me at support@carfactorydirect.comif you see this. Thank you! 

Frequently asked questions about Car Factory Direct

How is Car Factory Direct rated?

Car Factory Direct has a 4.5 star rating with 452 reviews. 

When is Car Factory Direct open?

Car Factory Direct is open now. It will close at 8:00 p.m.  

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