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312 E Wilson St, Madison, WI, 53703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Charged me for their liability insurance even though they had my insurance on file. I have 100k liability in my renter's insurance policy and that's all their requirements are. I'm in contact with support but don't bother calling, email seems to be the only way they get things done: info@captiansllc.com Edit: By the way, no phone call and no text before they added that charge onto my account.
I've had the pleasure of working with Jeff and Gerardo of Captains for years, and I can't speak highly enough of them. Their deep knowledge and genuine passion for real estate and community development are evident in everything they do. They're not only experts in their field—they're also incredible human beings who truly care about the people and neighborhoods they serve. Madison is lucky to have them. Highly recommend!
If I could give no stars, I would. I had to sublease a unit of mine months ahead of its start through them, and they take advantage of you at every turn. When I kept inquiring about my security deposit, gave them my address many times, requested call backs for 2 months, I never heard back from them. I FINALLY get a hold of someone, and they tell me they shipped my security deposit check to an old address of mine. I have never, in my 10 years of renting, dealt with such an incompetent management team. STEER CLEAR.
Captains LLC has a 3.7 star rating with 9 reviews.
Captains LLC is closed now. It will open tomorrow at 9:00 a.m.
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