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Cappel's Complete Car Care

4.8

About this business

At Cappel's Complete Car Care, we’d rather let our work and loyal customers speak for us. Read our reviews from your Rochelle, IL neighbors to see how we meet or exceed customer expectations. Take a look at the auto repair services we offer, such as oil changes or preventive maintenance. Browse our tire catalog and choose from our broad selection of tires to meet your needs. Check out our promotions page for limited-time offers on tires and auto repairs. If you’re still not convinced that we provide the tires and... read more

Location details

1161 S 7th St, Rochelle, IL, 61068, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.8466 reviews
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Diana Shaver Johnson's profile image
Diana Shaver Johnson 
8 years ago

Had a vibration on way to Canada. Pulled into tom's and they diagnosed problem bad right rear tire. Fixed us right up and got us back I the road. Jim the owner and his wife are great. 

Allie Pelka's profile image
Allie Pelka 
8 years ago
Audra Kuchling's profile image
Audra Kuchling 
8 years ago

Tom and his guys were great. My alternator died when I was four hours away from home and I'm so glad the towing service took me there. They were able to diagnose the issue and get a new alternator in my car for a very reasonable price, and didn't even mind that I brought my kitten into the waiting room with me. Very kind and good at what they do. I wish I lived closer so I could take my car there for everything! 

Ema Bauer's profile image
Ema Bauer 
8 years ago

A big thank you to Tom's Tires and service! They did a great job getting my husbands vehicle in right away. Speedy service and very courteous staff! 

Rose Dickson's profile image
Rose Dickson 
8 years ago

Tom is awesome and does not take advantage of people especially women. I live in Rockford and will still take my car to him even oil changes. You don't find a place like this very often 

Michael Sharkey's profile image
Michael Sharkey 
8 years ago

I was advised by a shop in DeKalb that my Civic needed a new air conditioner compressor. The entire job would have cost over $700. When I had an an driveshaft issue with my S10 last winter, Tom's Tire Service allowed me to buy the part and did the repair for a reasonable cost. With that in mind, I bought the compressor online and obtained a far more reasonable quote from Tom's than anywhere in DeKalb. After some analysis, Tom's advised that the DeKalb shop misdiagnosed my problem and I only needed to adjust the refrigerant l... read more

Sheri Haviza's profile image
Sheri Haviza 
8 years ago

Thanks so much for coming to our aid Jim. You and the staff did a great job of getting us on the road...our horses thank you two!!! 

Donna Crossman's profile image
Donna Crossman 
8 years ago

We cannot say enough about the guys at Toms Tire Service! On our way from WI to Kentucky we had a tire blowout while hauling horses. Shop owner Jim was our hero - he came out to rescue us and got us back to the shop where his guys replaced the shredded tire and got us back on the road!! We'd give them a 10 star rating if we could!! 

Cindy Bak Robinson's profile image
Cindy Bak Robinson 
9 years ago

Great customer service! Was in the area when my tire light had gone on. Just stopped in and asked if he could check it out. Ended up totalling the tire by driving over a metal pavement spacer.Tom did not have my size tire, so he ordered one and put on a loaner tire. Now that's awesome customer Service!!!!!! Let's here it for local businesses!!!!!! 

Frequently asked questions about Cappel's Complete Car Care

How is Cappel's Complete Car Care rated?

Cappel's Complete Car Care has a 4.8 star rating with 466 reviews. 

When is Cappel's Complete Car Care open?

Cappel's Complete Car Care is closed now. It will open on Monday at 7:30 a.m. 

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