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Capitol GI
- Medical Centers
- Carmichael, CA
About this business
Location details
6555 Coyle Ave #330, Ste 330, Carmichael, CA, 95608, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
To Management / Corporate Office, I am submitting a formal complaint regarding staff member Tracy and the unacceptable treatment my mother and our family received at your office. My mother had a scheduled 1:20 PM appointment. After arriving for her appointment, we were told there was no appointment on file. Rather than professionally helping to resolve the issue, Tracy responded with rude behavior, a raised voice, yelling, disrespect, and a hostile attitude. This conduct was completely inappropriate for a medical office. Pat... read more
I've been seeing Dr. Vallero for a few years now. He is professional, courteous and makes me feel like he genuinely cares about my health and my GI experience. If you have been referred, give him a try. I can't say enough good about my experience with Capital GI and Dr. Vallero.
If I could give zero stars, I would. This place is a complete disgrace to healthcare. I waited two full weeks for an appointment, they collected all my insurance details ahead of time and then they call me just ONE day before to cancel. Why? Because they suddenly realized they don’t accept my insurance. This kind of incompetence is not just inconvenient it’s dangerous. People rely on timely medical care. Wasting two weeks of someone’s life and delaying care is absolutely unacceptable. The staff clearly don’t communicate, don... read more
I would look somewhere else and not have any care here. At first things were going smooth and then thereafter I noticed the disorganization & unprofessionalism. If this type of issue is happening prior to care, I don't want to think about what may happen afterwards. From the looks of the previous reviews, it seems like this is not new.
This hospital is really unreliable. My mother made an appointment for a colonoscopy and she had already taken the laxative, but when she arrived at the hospital, the front desk wouldn't let her do it, saying that insurance doesn't cover it, so why didn't they check it out beforehand? And they directly transferred her to another hospital. It really makes me frustrated. The staff of this hospital is so irresponsible and so rude.
Frequently asked questions about Capitol GI
How is Capitol GI rated?
Capitol GI has a 2.3 star rating with 28 reviews.
When is Capitol GI open?
Capitol GI is open now. It will close at 6:00 p.m.
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