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Capital Kia

1.0

About this business

Location details

3445 Morse Rd, Columbus, OH, 43231, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun12:00 p.m. to 4:00 p.m.
1.013 reviews
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Melannie E's profile image
Melannie E 
a month ago

Thomas *** dealership in ************ is wonderful. They keep you informed throughout your visit and are friendly and courteous. Wow thank you very much for the incredible 5 stars! 

Matthew B's profile image
Matthew B 
a month ago

Terrible experience with Kalidy. They dont keep their word. They will bait you and treat you poorly. Dont buy here. 

Sandra M's profile image
Sandra M 
a month ago

They do not care about their customers, only making money. I took my vehicle there for the recall updates and security maintenance and now I have issues starting my car. They have failed to respond to me and I made the complaint a week ago. They also made me take an additional trip there because my car was not ready by the time they said it would be and they didn't seem to think there was an issue with that either. 

Aaron S's profile image
Aaron S 
a month ago

We have a 2020 kia telluride and the paint is pealing off the top after five years. They say this is a warranty issue and it has expired. They then want to charge me a $195.00 service fee to evaluate it. You can clearly see the paint is pealing off so whats the fee for? Needless to say they said its not their problem and I need to call KIA itself and have a nice day. Terrible customer service for a $55,000 vehicle. The worst part is that the paint pealing is a known issue for them, I obviously found out this year as it start... read more

Brandon S's profile image
Brandon S 
a month ago

Unacceptable Experience at *** of Round Rock I want to warn you about my unacceptable experience with *** of Round Rock. The problems began with my car's warranty service and a disappointing interaction with both the dealership and ***'s corporate customer service.About a week before my warranty expired, I contacted ******* ***************** who confirmed my warranty would be valid for an appointment on August 4th and even scheduled it for me. I arrived at the dealership on time, but the service representative immediately in... read more

Gerald R's profile image
Gerald R 
a month ago

My vehicle has been at this dealer for over a month and they have zero clue how to fix the vehicles they sell. Say theyve included the **************** and cant figure out why my 2024 Sportage stalls while driving. The best they came up with was to replace the fuel and called me to come pick it up and when I got there the check engine light was on. Not only is this a waste of my time but how can I ever trust this vehicle wont end up getting me killed at some point. The vehicle has 8k miles on it and they havent changed a sin... read more

Deijah C's profile image
Deijah C 
a month ago

Thanks Thomas Kia *** ******* team was Great. ***y fixed my window and the open recall, I was able to get back home safe and sound. Thanks ****** 

Doris D's profile image
Doris D 
a month ago

Car was taken great care of in a very efficient time . Use this location all the time for maintenance of our cars. 

Lety C's profile image
Lety C 
a month ago

Went here to fix an electrical issue. They told me the rear lights were put on backwards. They ordered the parts and installed them. When I went to pick up the car after being "fixed", I was reassured that the electrical problem was fixed. And as soon as I got home the issue had not been fixed. I called and left a message for the tech and he did return the call and left me message. I then returned his call and left him a message and I haven't heard back. Hello thank you for letting us know the service manager did call you ba... read more

Frequently asked questions about Capital Kia

How is Capital Kia rated?

Capital Kia has a 1 star rating with 13 reviews. 

When is Capital Kia open?

Capital Kia is closed now. It will open tomorrow at 9:00 a.m. 

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