Capital City Mitsubishi

Shameka M 

on BBB

2 years ago

Brought a 2020 Mitsubishi 0utlander on 6/16/25! The vehicle had to be returned on 6/17/24 because there was a vibration in the front at a certain speed. They said bring back on Monday, so I did after taking it to a tire expert. The findings were the tires were severely worn with a manufacturer date of 2019, however they were so Shiney you could not tell the true condition at time of purchase. Long story short all tires had to be replaced. Then the following week vibration and pulling are occurring so back to the shop again, ... read more

Joy P. 

on BBB

3 years ago

I bought a 2020 ****** Murano from Capital City Mitsubishi In ***********. I bought it on a weekend so they asked me to bring the car back on Monday to have detailed. I took the car back for them to detail and I also told them at that time the cruise control did not work. They told me they drove it and nothing was wrong with cruise control. They also did not detail the car. We called ***** and told him this . He said they would pay for the detail that we had done just bring the invoice in. We also explained that the headligh... read more

Akilah C 

on BBB

6 years ago

The manager was extremely condescending and disrespectful. After my salesman, Michel, turned the show over to the Manager/Owner; he politely asked if my boyfriend and I had any questions. The moment we uttered a question, he immediately interrupted us mid-sentence to tell us "this is the final price, either take it or we aren't doing business." At this time we weren't attempting to negotiate the price. We just had a simple question. The manager made it known he wasn't there to communicate, but to force a sale. Not in a "fair... read more