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Capital Ale House
- Restaurants
- Fredericksburg, VA
About this business
Capital Ale House is Virginia's Ale House. We are locally owned and serve only the best craft beer from around the world, across the USA and of course local Virginia brews. We're proud to serve only pasture-raised, antibiotic and hormone free Virginia beef and strive to procure other local products when possible. Please visit any of our five locations and enjoy a great meal, quenching beer and our Virginia hospitality.
Location details
917 Caroline St, Fredericksburg, VA, 22401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We had a disappointing experience tonight. My husband and I dropped in for a quick bite while our daughter was at church group. The male bartender was less than enthusiastic. He didn't explain anything about the beer menu like the female bartender did when she offered menus to other customers. I ordered a glass of wine that tasted stale. We ordered 2 sandwiches. My turkey sandwich fell apart every time I picked it up and it was a dripping mess. Both of our fries were cold. My husbands fried artichoke sandwich was pretty tast... read more
Business response:
Thank you for letting us know Lizzie. I have shared this review with the Management team who will coach and revisit training with the male bartender. I have also shared this with the Chef who will go over it with our culinary team. We would love to invite you back next Wednesday for a redo, showing our improvements and promising a better experience this time. Please reach out to me at linzy@capitalalehouse.com to set up your reservation time. We sincerely appreciate you reaching out. Without feedback we would never improve. ... read more
Just stopped in for lunch (too early for a good lager), was pleasantly surprised with the quality of the selections. My husband had the French Dip sandwich, I had the Schnitzel Sandwich. Both were fantastic! Will definitely go back for seconds!
the service was not good, at all. May have been a new waitress but unknown. we waited 15 minutes before she took our order; it took 40 min to get a grilled chicken salad and hamburger and then 15 min for the waitress to correct our bill because we were overcharged...on the plus side, food was good.
Business response:
Hey Sandy, Thanks for reaching out. I want to begin with an apology. New staff member or not, hospitality is important to us and the lack of attention and concern with timeliness is a serious concern. Please reach out to me at linzy@capitalalehouse.com to share specific details like the time, date, and receipt number if you still have it. We would like to investigate and assure we coach or revisit training with our team if needed. I look forward to hearing from you soon and thank you again for letting us know. Sincerely, Lin... read more
Outstanding. Huge bar. Great wait staff. The cheese/bee soup was delicious.ious. The Bavarian pretzel was humongous. It's a definite stop for our next visit.
Frequently asked questions about Capital Ale House
How is Capital Ale House rated?
Capital Ale House has a 4.2 star rating with 2,874 reviews.
When is Capital Ale House open?
Capital Ale House is open now. It will close at 6:00 p.m.
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