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Canterbury Cove
- Apartments
- Orlando, FL
About this business
At Canterbury Cove, residents can experience a life of comfort and ease. Relax next to our lagoon-style pool, or entertain friends at the outdoor kitchen and grilling area, or stay active at the 24 hour fitness center. Added conveniences like in-unit washers and dryers and large walk-in closets can be found in each of our one, two, and three bedroom apartments near Downtown Orlando. Discover our property and make Canterbury Cove your new home. Schedule your visit today!
Location details
10200 Falcon Pine Blvd, Orlando, FL, 32829, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Terrible management Prop manager changed 3 times in year. Rent too high when services (valet trash, pool) not consistently available. Won’t return calls for a week. Washer leaked running all over apartment into hall of building but not important enough to address for 3 days. Maintenance is wonderful but short staffed and terrible management at property. Deposit not returned after 4 months. Used wrong name when they finally call. Initially sent refund to Jacksonville -even though they have forwarding address, moved here from ... read more
Business response:
Teri, we're very sorry to see this review. Although it happens infrequently, we never like to hear that a resident departed their apartment with negative feelings about our community and our service. We would be more than happy to look into the status of your deposit. Please reach out to us at 407-410-3532 or CanterburyCove@ZRSmanagement.com. Thank you.
horrible horrible horrible Don’t move here!!!! Run far past this this place!! Buildings are dirty, valet trash never picks up your trash , trash is always piled up, dog poop all over the the apartment complex and everything gets fixed and always breaks down. The best of all dont plan on sleeping pool party every weekend with loud music and karaoke till 3 AM!!! Puke piles all over parking lot which is disgusting. Tires being slashed!!!Property management is nonexistent. Don’t plan on having a late fee because you will get har... read more
Business response:
Anais, thank you for taking the time to share your insight from your stay at Canterbury Cove. Please be assured that we take resident feedback very seriously and work toward every opportunity to help improve our resident experience. We're sorry you've been having so many issues during your stay in our community. Kindly reach out to us at 407-410-3532 or CanterburyCove@ZRSmanagement.com to discuss how we can regain your confidence and turn your experience around. We hope to hear from you. Thanks again.
the worst property ever Wasting the money ! They don’t show you property till you sign the contract. Dirty hallways trash everywhere and smells so bad. DON’T MOVE THERE
Business response:
We're sorry to see this review. We take our residents' and prospective residents' concerns very seriously, and we'd like to be able to address these issues with you directly. At the moment, our community is fully occupied, and therefore, we don't have any vacant apartments available to show. Please reach out to us at 407-410-3532 or CanterburyCove@ZRSmanagement.com for updates about our availability. Thank you.
horrible service I’ve been living here for a few years and every since the management has changed to ZRZ management, the service has been very poor. It’s supposed to be a “gated community” yet the gates are operational once or twice a week. Normally they’re not operational. The maintenance process is very poor and delayed. I’ve been waiting for a month and placed in 3-4 work order for the maintenance team to fix my dryer and it hasn’t been done. The communication skill are bare minimum & the prices are fairly high for the se... read more
Business response:
Hello, Thank you for sharing your experience at Canterbury Cove. We value your feedback, and want you to feel comfortable coming to our team with any needs. Please reach out to our office at 407-410-3532 or CanterburyCove@ZRSmanagement.com so that we can discuss the issues mentioned in your review in an effort to regain your confidence. We hope to hear from you.
DON’T MOVE HERE These apartments are terrible! Not worth the money you will pay. The property is dirty. They don’t wash down the buildings, there’s stains in the hallways from people leaving their trash out overnight and the animals tear open the trash bags which leaves stains that will never be cleaned up. There’s dog poop all over the property. Don’t plan on sleeping or working from home here because it is extremely noisy. You can hear everything in the unit next to you and above and below you. Also dogs barking all times ... read more
Business response:
Thanks for bringing your concerns to our attention, Maria. We truly value our residents, and regret to see you've had so many problems. Please contact the office if you would like to discuss these items offline. Thank you.
Best apartment that I have lived in Excellent apartment! The office staff is extremely kind and helpful, the units are newly renovated and beautiful, and the pool is wonderful. Any issues that I have had have been quickly fixed by maintenance. This is a very kid-friendly community. Location feels somewhat secluded but is very close to multiple grocery stores, starbucks, wawa, etc. Great place!
Rude Staff, Overpriced for Fake Commodities As another reviewer said before me, rude and condescending staff. Instead of being helpful will tell you they can't fix your problem and send you on your way. Even though we pay for the things we supposedly get but again, aren't given to us. "Secure" gate that is more nuisance than helpful. We're a "gated" community but people can literally park their car in front of the office and walk around the gate. If they were being bold, could drive into grass and around gate. The cards give... read more
Business response:
We apologize that we disappointed you, and we appreciate you taking time to share your experience. Customer service is the most important thing we do, and we'll take this feedback into consideration as we work to improve our services. Feel free to get in touch with the leasing office if you'd like to speak further. Thank you.
Not A Safe Place Car tires get stolen and left on bricks. The hallways are dirty garbage left on stairs. Tenants don't pick up after their dogs. Management are not proactive to resolve issues. Letters should be sent out to tenants. Don't move in I guarantee you, you will regret it!
Good but not perfect The pictures on the site were not what our apartment ended up looking like. The photos on the site- lets say are a 10. The actual apartment I'll give it a 6.5. We did a site unseen move in. The people who work in the office are great. Polite and helpful. Like any place- the residence are so far- OK Have had a few bad experiences dealing with teens at the pool. No parents in site. Also lots of rule breaking happening. Posted rule talks about glass containers near pool area and I've seen adults horsing aro... read more
Frequently asked questions about Canterbury Cove
How is Canterbury Cove rated?
Canterbury Cove has a 3.9 star rating with 383 reviews.
When is Canterbury Cove open?
Canterbury Cove is closed now. It will open at 10:00 a.m.
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