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5355 Walnut Ave, Downers Grove, IL, 60515, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 4:00 p.m. | |
Tue | 8:00 a.m. to 4:00 p.m. | |
Wed | 8:00 a.m. to 4:00 p.m. | |
Thu | 8:00 a.m. to 4:00 p.m. | |
Fri | 8:00 a.m. to 4:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I used to be a customer of call the undergound, which rainmakers recently bought. The customer service with call the underground was fantastic and their techs were amazing. The rainmakers people are 100% the opposite, very rude on the phone. I will be switching my service and encourage others to do so as well.
After reading the reviews, I was reluctant to contact Call the Underground, however, noticing the reviews were from years back and a neighbor ensuring me that the company's work was good, I contacted them. I spoke with Jean and she is a sweet-heart; very nice and professional. The part I needed was on back-order, but Jean constantly provided updates. Once the part came in, the scheduling was easy. The crew came on time and did a good job. They were knowledgeable and took pride in their work. I even noticed once guy meticulou... read more
I very rarely leave a review. I googled their name to get their number quick and saw all the bad reviews. What the hell?! We've used them for the last 15 years+, I've never had any issues and their prices are reasonable. We actually stopped using them for a few years because someone else took over the management of multiple properties and slowly found them again when calling to inquire about their prices. I don't have any issues with Gene or Lynn. I'm sorry your reviews are so low, that certainly is not fair.
3 emails and 2 voicemails over 3 weeks to schedule service and not one correspondence returned!
Call the Underground Corporation has a 2.3 star rating with 19 reviews.
Call the Underground Corporation is closed now. It will open tomorrow at 8:00 a.m.
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