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Caliber Collision
- Body Shops
- Fairfield, CA
About this business
Specialties * Caliber is consistently ranked among the highest customer satisfaction scores in the industry. * The largest collision repair company in the U.S. with more than 540 locations across 17 states. * Referred by more Insurance Agents than any other collision repair company. * More cars are repaired in our shops every day than anywhere else in America. * Capabilities at all local centers include: Paintless dent repair, collision repair and glass replacement. * Free online estimates using our strict standards for comp... read more
Location details
2353 Auto Mall Pkwy, Fairfield, CA, 94533, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service
5 Star : Likely to Recommend 4 Star : Repair Quality I think the repairs are fine. I don’t notice anything out of the ordinary, and everything looks back to normal. I’m taking off 2 points though because my car was there an extra long time. Wouldn’t have been a big issue until I was told at pick up “your car was ready like a week or week and a half ago we were just waiting on a piece that came today” the piece was explained as something that just went on the wheel. I could have driven the car without it. I asked why I couldn... read more
5 Star : My Experience Everything was great 4 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 4 Star : Returned Clean
4 Star : Likely to Recommend 3 Star : Repair Quality 4 Star : Customer Service
5 Star : My Experience You fixed it, looks good and returned a really clean car
5 Star : My Experience Great service and communication 5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 5 Star : Returned Clean
2 Star : Likely to Recommend I’m not sure if I would recommend your company. I liked the convenience and proximity from my home to your company, but the customer service is very poor. 4.5 Star : Repair Quality 0.5 Star : Customer Service I was never notified when the part was shipped and received at your facility. Also, I was not called to schedule the repair appointment nor was I notified after the repair was completed. The Service Rep service was extremely poor. 0.5 Star : Returned Clean
5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service
0.5 Star : Likely to Recommend 0.5 Star : Repair Quality My car’s other parts were swapped. These parts did not have anything to do with the repair of the vehicle. Camera which is next to rear view mirror and the rear view mirror itself has been swapped. Dipstick which is used to check engine oil has been swapped. Its been swapped with broken one. 4 Star : Customer Service
Frequently asked questions about Caliber Collision
How is Caliber Collision rated?
Caliber Collision has a 4.8 star rating with 1,886 reviews.
When is Caliber Collision open?
Caliber Collision is open now. It will close at 5:30 p.m.
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