Caldwell Dunn - State Farm Insurance Agent

Jeffrey T. 

on BBB

3 years ago

Worst insurance company ever... been with Stare Farm for over 10 years. Only insurance since I started driving. And they where fantastic until 7/19/21 I was rammed by another driver intentionaly. Called state farm let them know. Nothing it's been over 6 months and nothing. Had a call from me every month and consistently told they can't help me. Treat me like I don't pay them for insurance. I have PIP I pay for PIP and I'm not allowed to use the benefits after an accident. 

Treacy M. 

on BBB

3 years ago

I've been a customer of State Farm Insurance for over 35 years. Never an issue until you need them. Not "Good Neighbor's". Christmas night 2021. 8:02 pm Flat tire on one of America's most dangerous roads. *** ** ** ****** ********* ****. After Police and ****visit's, Unable to resolve situation myself or with help/ I had to call State Farm Roadside Assistance. After they took my Credit Card for mileage difference/ they promised a Tow Truck in a hour. One hour turned into (5) five hours. State Farm has an app. (3) three times... read more

Treacy M. 

on BBB

3 years ago

I've been a customer of State Farm Insurance for over 35 years. Never an issue until you need them. Not "Good Neighbor's". Christmas night 2021. 8:02 pm Flat tire on one of America's most dangerous roads. *** ** ** ****** ********* ****. After Police and ****visit's, Unable to resolve situation myself or with help/ I had to call State Farm Roadside Assistance. After they took my Credit Card for mileage difference/ they promised a Tow Truck in a hour. One hour turned into (5) five hours. State Farm has an app. (3) three times... read more

Nina F. 

on BBB

3 years ago

I was told by the agent at the Mike Orn state farm agency in ******* ********..when I signed up...that if I had an interlock in my car with a valid driver's license (I have both) that getting coverage was no problem....I paid them on time for 4 months...When I called to get my roadside assistance I was told that I had been canceled for2 months...no idea....they took my payments every month and the app said I was currently active...I'm disgusted with the incompetence of this agency....EPIC FAIL 

Nina F. 

on BBB

3 years ago

I was told by the agent at the Mike Orn state farm agency in ******* ********..when I signed up...that if I had an interlock in my car with a valid driver's license (I have both) that getting coverage was no problem....I paid them on time for 4 months...When I called to get my roadside assistance I was told that I had been canceled for2 months...no idea....they took my payments every month and the app said I was currently active...I'm disgusted with the incompetence of this agency....EPIC FAIL 

Erika V 

on BBB

3 years ago

Horrible reaction time to claims with outcome. Had accident with camper unit 8/29/21. Brought to dealer to be fixed. Still 12/31/21, State Farm has failed to respond to the claim report and estimate for the correction of my camper unit. Gander RV is not innocent either but they have done all they can by sending the information to State Farm NUMEROUS times (8 to be exact). Meanwhile my unit is now sitting in upstate **elements outside with legit holes in the side of it from the accident and now the insurance wants to investig... read more

Erika V 

on BBB

3 years ago

Horrible reaction time to claims with outcome. Had accident with camper unit 8/29/21. Brought to dealer to be fixed. Still 12/31/21, State Farm has failed to respond to the claim report and estimate for the correction of my camper unit. Gander RV is not innocent either but they have done all they can by sending the information to State Farm NUMEROUS times (8 to be exact). Meanwhile my unit is now sitting in upstate **elements outside with legit holes in the side of it from the accident and now the insurance wants to investig... read more

Richard G 

on BBB

3 years ago

state farm insurance company they have a third-party who spies on their customers without telling the customers I found out they have a company who tracks your mileage and where you’re going and where you’ve been doing this all without your permission since when can a company spy on you so they can raise your rates I have a good driving history but they were raising my rates because they say I’m driving over my limit of miles per year and they monitored me through this third-party company who I don’t even know I never gave m... read more

Richard G 

on BBB

3 years ago

state farm insurance company they have a third-party who spies on their customers without telling the customers I found out they have a company who tracks your mileage and where you’re going and where you’ve been doing this all without your permission since when can a company spy on you so they can raise your rates I have a good driving history but they were raising my rates because they say I’m driving over my limit of miles per year and they monitored me through this third-party company who I don’t even know I never gave m... read more