This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Cafe Ole
- Mexican
- San Antonio, TX
About this business
Location details
521 River Walk, San Antonio, TX, 78205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
RecommendedIt was awesome the food and music!
While eating her food, my wife found a wad of hair and pulled it out of her mouth (gross!). After complaining to the waiter, then the manager, the manager said "I will take care of your meal for you", then took both of our plates and left. We assumed that was all, so we left. We walked down the riverwalk to find a place that sold bottled water, to help with the thought of the hair in her mouth. As we were waiting in line, the manager from the restaurant walked in and told us that he said he was only taking care of her meal. ... read more
Business response:
Hello Mr. Deleon first and foremost I want to personally apologize for the terrible experience you had while at cafe ole and for the terrible response from one of my managers. I would like to thank you for bringing it to my attention without feedback like yours I would never know what's happening while I'm not here. I have already contacted the manager in question and will have a meeting with him this afternoon to discuss his behavior and go over proper procedures for handling situations like this. Again I am really sorry an... read more
I forgot my wallet there &and when i whent back in 5 min the server took my credit car and money.......
Went with my family and waited over an hour for our food. Paid for the drinks and left. Waitress didn't seem to mind.
Business response:
I personally would like to apologize about the inconvenience of not being able to have jus more than drinks at our establishment...therefore I'd like you to make it up to you if you could email me at Eric@riverrestaurants.com
The margarita's are GREAT! Ask for Raymond to wait on you he is the BEST!!!
Frequently asked questions about Cafe Ole
How is Cafe Ole rated?
Cafe Ole has a 4.7 star rating with 497 reviews.
When is Cafe Ole open?
Cafe Ole is closed now. It will open at 11:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com