CAF Management's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

CAF Management

1.6

About this business

Location details

2601 Network Blvd #400, Frisco, TX, 75034, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.6148 reviews
Select a rating
Nicole S's profile image
Nicole S 
a year ago

They are the absolute worst. Management does not care and neither does the leasing office. The leasing office sits there and watches the phone ring. Ive caught them numerous times. The management company(caf) will go back and forth via email, but this takes weeks to get a response. They have horrible reviews and delete comments on their social media. Its so bad they had to turn comments off on Instagram. Their entire company is a scam. Im not sure how what they do is even legal in *****. Please if you see their name attached... read more

Rose J's profile image
Rose J 
a year ago

My experience with CAF Management at the Ridleys has been nightmare since my move in date. Upon my move in, I was in building B , which later to find out is a section building ( I wasn't notified of this). Since living here the last 3 years I've dealt with the following issues:-Discrimination from property ******************** Maintenance men entering my apartment multiple times ( while there getting dressed ) and while I wasn't present. - work orders not done like broken AC, leaking roof and fuacet -Mold and water demage -M... read more

Grace P's profile image
Grace P 
a year ago

They need to either change their management, or working style or just shut the company down. Residents are in agony, new prospect tenants are in stress and no one seems to care. HORRIBLE!!! No one answers the phones at the properties, the property managers do not care, they don't reply to emails or bother to give a call back. I live at ************************* and they are just pathetic. 

Taylor H's profile image
Taylor H 
a year ago

OH MY GOD! I used an ******************* and had I had ANY IDEA that the acts and behaviors of CAF Management were common practice I would have NEVER MOVED INTO THORNBURY APTS IN *****. Non communication, 10% someone will answer the phone and rarely is there a response to emails. The phones just ring and ring. Shoddy apartment structure regarding the doors and windows that allow infestations of ants and other pests to infiltrate the apartment. The carpeting was not cleaned prior to move in so there are pests coming out of th... read more

Alkaren P's profile image
Alkaren P 
2 years ago

I'm so upset. I can't get anything done at my Apartment on MacArthur Blvd. I still have Make-Ready that are not done. Always, goes to voicemail. If you get a live person(s) they tell you custodian(s) are coming and they don't. 

Keyshawn M's profile image
Keyshawn M 
2 years ago

I am a current Resident at a CAF management apartment complex, For little over a year I have been a patient resident as I would wait nearly a month to get every work order completed. But today my A/C went out and as I call the main office to recieve a timeframe for when a maintenance technician will be able to come to ***********, I am not given an answer. So due to the constant lack of communication I contacted ***** (regional director) for assistance and no resolution is made once again. But this isnt my first time contact... read more

Business response:

Hello ********, I spoke with you on 8/2 and your concern to me was that you did not like the length of time your non-emergency work order requests were open and that you received a trash violation, at the time of speaking all requests were completed. You requested compensation for this and I denied this as there was not an open reason for compensation. I gave my sincerest apologies to you that your non-emergency work orders were not completed promptly and let you know the trash violation would not be removed. I reminded you ... read more

Anaeva B's profile image
Anaeva B 
2 years ago

Unprofessional and unresponsive! Items were stolen from my apartment, both the complex and management company was notified and they refuse to respond after countless calls and emails. Their properties are disgusting, never taken care of. They gave me a unit with an active water leak and it took them over a month to fix and still charged me for the month even though I could not move in due to the leak. Staff at the complex was also unresponsive and rude. I do not recommend and any complex operated by CAF. 

Jesus G's profile image
Jesus G 
2 years ago

Im a former resident of *********************** ******, a CAF MANAGEMENT apartment complex, i am being charged an absurd amount of money for move out, i do agree to some of the charges but not all, i am being charged for Resurfacing of the bath tub, it was decaying since i moved in, also had a huge water leak for a week from the ceiling of the apartment in the master bedroom, i called it in and they told me to put a bucket or something. Next they said to send a letter in the portal before move out so i could be waived of tho... read more

Shay J's profile image
Shay J 
2 years ago

Scammer and Intrapment professionals. Looked at an apartment and loved the look thought I was getting one that looked like that but to my surprise it was a total down grade. My initial move in date was the 2nd of June then it was moved to the 15th since the materials were not available. On the move in date they have you sign a **************************************************************************** not you're trapped into a lease and then be told to give a 60 day notice and pay 1 months full rent to buy out when you've n... read more

Frequently asked questions about CAF Management

How is CAF Management rated?

CAF Management has a 1.6 star rating with 148 reviews. 

When is CAF Management open?

CAF Management is closed now. It will open on Monday at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com