Cadillac of Novi - Service & Parts's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Cadillac of Novi - Service & Parts

4.5

About this business

Location details

41350 Grand River Ave, Novi, MI, 48375, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
4.542 reviews
Select a rating
N Peter Antone's profile image
N Peter Antone 
on Google
2 days ago

Great service and attention by Emily Shulze and by Cocoa Kukla. Can not imagine more responsive employees. When I take my Escalade to service, I know that Emily and Cocoa will do their best to ensure the service is as exceptional as possible. Thank you for both 

C “im7duece” Math's profile image
C “im7duece” Math 
on Google
2 weeks ago

My experience here was less than satisfactory, the staff doesn’t communicate well or informative. They do not have in house collision and will send you to a third party which apparently disqualifies you from receiving a loaner….currently 5 weeks and counting I’ve been paying for a rental car, to replace two tires, a wheel and a strut 

Sheryl Knott's profile image
Sheryl Knott 
on Google
3 months ago
Jim Coleman's profile image
Jim Coleman 
on Google
7 months ago

Nice and smooth, easy, and zero pressure great group of people, haven't seen this kind of treatment since the 80s, Thanks Jeremy 

Kacy Hare's profile image
Kacy Hare 
on Google
8 months ago

In all fairness to the dealership, I did want to drop a note that the manager did everything that he could to try to remedy my complaints.Many places don’t take the time or interest. 

View all google reviews

Frequently asked questions about Cadillac of Novi - Service & Parts

How is Cadillac of Novi - Service & Parts rated?

Cadillac of Novi - Service & Parts has a 4.5 star rating with 42 reviews. 

When is Cadillac of Novi - Service & Parts open?

Cadillac of Novi - Service & Parts is closed now. It will open at 7:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com