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Cactus Petes Resort Casino

4.0

About this business

Cactus Petes Casino in Jackpot, Nevada features a 296-room luxury hotel, as well as a 26,000-square-foot live action casino. Guests can enjoy one of five enticing dining options, go for a swim in the Olympic sized pool, or relax at the Jackpot 18-hole golf course. Don’t miss the Summer Outdoor Concert Series at Cactus Petes. This event is held in the 4,000-seat amphitheater and draws legendary musicians for all to enjoy. 

Location details

1385 US-93, Jackpot, NV, 89825, United States

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WeekdayScheduleStatus
MonClosed
TueClosed
WedClosed
Thu5:00 p.m. to 9:00 p.m.
FriClosed
SatClosed
Sun5:00 p.m. to 10:00 p.m.
4.0457 reviews
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Jill Foster's profile image
Jill Foster 
9 years ago

I have never had a bad experience the staff is very friendly and I have a great time 

Business response:

Thanks for the glowing review! We appreciate your feedback, and we're glad you enjoy our friendly team. Hope to see you again soon. 

Kay Bowden Magill's profile image
Kay Bowden Magill 
9 years ago

The buffalo chips at NOSH are disgusting and inedible, unless you like the taste of burnt potatoes. Please offer a French fry option! Eat there too often for this to continue. The "NEW" buffet has a nice look but the food is basically the same. Sure miss the variety of pies once offered. The slots just get tighter and tighter. Guess renovations have to be paid for. Wish the hosts would smile and not treat you like crap if your no longer a big player and that the hosts not assigned to you were more friendly. Most of the craps... read more

Business response:

Thank you so much for your thoughtful feedback. We'll be sure to pass your comments along to our teams so we can look for ways to improve. Hope to see you again soon. 

Fred Casiano's profile image
Fred Casiano 
9 years ago

The room was neat and clean the bed was terrible. The middle of the mattress diped the bed covers felt like they were filled with lead. Vr ry difficult to get a good night sleep. Terrible. 

Business response:

Thank you so much for taking the time to review your stay with us. We'll be sure to pass your feedback regarding the mattress along to our hotel team so we can look at improving. Please let us know if there's anything else we can do for you. 

Brandy Kay Thomas's profile image
Brandy Kay Thomas 
9 years ago

We had one night to sneak away from our 6 kids.... to say the least we were not pleased. During our stay there was a power outage which lasted several hours. We were on the 8th floor so lots of stairs oh what fun. No drink service during outage, not even bottled water!! Then next morning we tried to play prior to our departure and most of the machines were still having issues..... had to track down help, even after voicing my concerns no one seemed to care. Really bummed! 

Business response:

Hi Brandy, thanks so much for sharing your experience with us. We've passed your comments along to our team so we can work to improve for your next stay. Please let us know if there's anything else we can assist you with. 

Krin Blechinger's profile image
Krin Blechinger 
9 years ago

I love this place. Been coming here for years. Love the rooms and the people. Great place to get away for the weekend. 

Business response:

Thanks for the glowing review! We appreciate hearing from you. We hope to see you again soon! 

Cheryl Beck Taylor's profile image
Cheryl Beck Taylor 
9 years ago

Not overly impressed. We stay here often... This time... Floor in our granite room was so sloped people could trip on it. Dinner in Desert Room waa good since the buffet isnt available. Suggested to assistant manager it might be beneficial to the servers to let someone else take payment on their tables bills. He didn't like that suggestion.... Accused me of feeling "forgotten". Said it's always been servers must take your payment for the two years he'd been there. Didn't want to hear my reasons.... . Really.... Servers are t... read more

Business response:

Hi there, thanks so much for bringing your experience to our attention. We've passed your feedback along to our team to see where we can make improvements for your next stay. Hope to see you again soon. 

Connie Sharp's profile image
Connie Sharp 
9 years ago

After are friends helped out. Very disappointed messed up on our reservation. Thank you Jim and Chan for helping us on a room. If not we were heading home. Yes it took over 24 hours for them to even as Cliff for a drink. Black jack tournament was fun. 

Business response:

Hi Connie, thank you so much for your feedback. We're glad you enjoyed the tournament, but we're sorry to hear the rest of your visit was disappointing. Could you please send us a message with more details about your stay, including the date your reservation was for and the name it was under? We'd like to address these concerns with you personally. 

Bessalina Armenta Sells's profile image
Bessalina Armenta Sells 
9 years ago

Was there last Friday. We got in a little late and we were starving and went to eat. The food was horrible the boyfriend order the deal they had for crab and steak. The legs were cold and he didn't touch the steak thank goodness it was an awful grey color. The best looking thing on our table was the side salad. I ordered a turkey sandwich and a side of food poisoning. It was such a waste of $43. I would have rather ate at mcdonalds. I wasn't really able to gamble and have fun but got a great view of the cleanliness of the ba... read more

Business response:

Hi there, Thanks so much for your feedback. We appreciate hearing from you. Could you do us a favor and send us a private message with more details about your visit? We'd like to address this with you personally. 

Celeste Louise Garner's profile image
Celeste Louise Garner 
9 years ago

Love playing there :) hoping to head there this New Years Eve !!! 

Frequently asked questions about Cactus Petes Resort Casino

How is Cactus Petes Resort Casino rated?

Cactus Petes Resort Casino has a 4 star rating with 457 reviews. 

When is Cactus Petes Resort Casino open?

Cactus Petes Resort Casino is closed now. It will open on Thursday at 5:00 p.m. 

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