This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Cactus Petes Resort Casino
- Hotels
- Jackpot, NV
About this business
Cactus Petes Casino in Jackpot, Nevada features a 296-room luxury hotel, as well as a 26,000-square-foot live action casino. Guests can enjoy one of five enticing dining options, go for a swim in the Olympic sized pool, or relax at the Jackpot 18-hole golf course. Don’t miss the Summer Outdoor Concert Series at Cactus Petes. This event is held in the 4,000-seat amphitheater and draws legendary musicians for all to enjoy.
Location details
1385 US-93, Jackpot, NV, 89825, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | 5:00 p.m. to 9:00 p.m. | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 5:00 p.m. to 10:00 p.m. |
I've always enjoyed my stay but this weekend I was pretty disappointed with my room. I requested ground poolside rooms with conformation numbers and ended up on the third floor. .I felt like I got leftovers. I certainly hope my next visit will be better. Must have been a misunderstanding because I've never had this problem before. I will be back!
Business response:
Good afternoon - thank you for your feedback after your recent stay. We certainly will try our best to improve for your next visit. Please feel free to send us a private message so we can address your concerns personally.
RecommendedSo it really started out on the wrong foot. Let me start by saying I have been there numerous times and this is the first time that I've ever had an issue. I had a suite and it was a disaster. First I found food in the fridge, then I found water bottle and trash under the couch, found an alcohol bottle with alcohol left in it behind the cushion, and the last straw was the blood found on the chair. Obviously the maid didn't do their job. However between the front desk manager Elvis and the casino manager Jeremy they made it r... read more
Business response:
Good afternoon - thank you for you r feedback after your recent experience. We're glad to hear Elvis worked with you to improve your stay, and we hope to see you again soon.
Restaurant is way overpriced!!! Food not that great! I knew I should've just kept on driving into Wells. At least I could've been overcharged at Burger King and got a decent meal.
Business response:
Good afternoon, Mr. Kaplan - Thank you for reviewing your recent stay with us. We sincerely appreciate your feedback, and would like to address your concerns personally. Could you please email us at socialmediacpj@ameristar.com with additional details so we can work on improving for future visits? Kind Regards, Cactus Petes.
1st time and I'm not impressed. I am a gambler who lives in Vegas & I have several VIP cards. I love to play. it's not all about winning...its the possibilities for me. but this place, I seriously doubt I'll return...not even an aura of fun & winning. The cocktail server even asked the lady sitting next to me for an order but just walked away without asking me. I'm sitting there LOOKING at her waiting to tell her what I wanted and she just walked away!!! Im not going to pay for not having fun and dry mouth!
Business response:
Good evening, Johnnetta - Thank you for your recent stay and review. We understand that you didn't have an outstanding first visit with us, and we would love to speak to you personally about your experience. Could you please email us at socialmediacpj@ameristar.com with details about your stay? We sincerely appreciate your feedback, and we look forward to speaking with you shortly. Kind regards, Cactus Petes & The Horseshu
First time going and it was freaking awesome I gamble a little bit and I enjoy the buffet it was so good very awesome dope place freaking love it I can't wait to go again
Fantastic Casino, Very inviting. Love the Rv park, and they have a great overnight parking area. Highly Recommend
Kind of started out on the wrong foot when our room which we booked months in advance wasn't ready when we went to check in at 2:30 in the afternoon. But overall the room was clean and comfortable and the staff was very friendly. We were notified via text message when our room was ready and the lady at the desk was very apologetic.
Business response:
Good afternoon, Ellen - thank you for choosing to stay and play with us at Cactus Petes. We're glad you were able to enjoy your visit after the initial delay with your check-in experience. We sincerely appreciate your feedback, and we hope to see you again soon. Sincerely, Cactus Petes.
I think it's went downhill service sucked the Buffet is not as good as it used to be
Business response:
Good morning, Christina. Thank you for your recent review. We understand you did not have a great experience recently, and we'd like the opportunity to learn more from you on how we can improve our guest experience. Could you direct message us with details so we can address them with our team? Thank you, and we look forward to hearing from you. Sincerely, Cactus Petes
Came down for the duce wild car show! Lived it things off great classics to look at pin up contest was great the girls rocked it! Coming next year!!
Business response:
Good morning, Mary. Thank you for your recent visit and review. We are thrilled to hear you had a wonderful time at the car show. We enjoyed having you, and we look forward to seeing you again soon.
Frequently asked questions about Cactus Petes Resort Casino
How is Cactus Petes Resort Casino rated?
Cactus Petes Resort Casino has a 4 star rating with 457 reviews.
When is Cactus Petes Resort Casino open?
Cactus Petes Resort Casino is closed now. It will open on Thursday at 5:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com