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Cactus Petes Resort Casino
- Hotels
- Jackpot, NV
About this business
Cactus Petes Casino in Jackpot, Nevada features a 296-room luxury hotel, as well as a 26,000-square-foot live action casino. Guests can enjoy one of five enticing dining options, go for a swim in the Olympic sized pool, or relax at the Jackpot 18-hole golf course. Don’t miss the Summer Outdoor Concert Series at Cactus Petes. This event is held in the 4,000-seat amphitheater and draws legendary musicians for all to enjoy.
Location details
1385 US-93, Jackpot, NV, 89825, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | 5:00 p.m. to 9:00 p.m. | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 5:00 p.m. to 10:00 p.m. |
We rented a Granite Spa Suite in November of 2016 and there was blood on the tub, and on a chair, liquor bottles in the couch, and behind it, and food in the fridge. The manager offered us a free room, the same one next visit and comped our up charge for that visit. I have gone back 3 more times since then. In May of 2017 we ate at one of the restaurants inside the Cactus, and our meat was rotten. The waitress had us take the meat out and threw it away. The chef came out and said he was sorry he didn't know that it had expir... read more
Business response:
Good morning, Mindy. Thank you for your review. We appreciate your feedback and look forward to providing you with the 5-star experience you deserve this weekend.
RecommendedI love this place! Every time I go here I always feel like a winner and the rooms are amazing. The staff are always super friendly and helpful!
Business response:
Good Morning Gregory Joe - Thank you for the five-star review. We're thrilled to hear you always feel like a winner when you visit us! We hope to welcome you back again soon.
Just moved back to twinfalls, I lived close to Vegas so maybe my expectations are a little high BUT I went CP 3 times in the last 4 weeks and over 2k later just on the slots and another $1500 on the tables, that never showed up on the players the only comp I got was ticket to some show, yea I got a buffet and a $30 slot play when I got the card so I thought that was just because I just got the players card. Yes I do think the staff is really nice but I went there to play and maybe win once in a while if I wanted to pay peopl... read more
It was an ok place to stay, but to get to our handicap room we had to walk to the back of the casino and go to the 6th floor. We had a good question...in case of emergency the elevators are shutdown....how does a handicapped person get down 6 flights of stairs? There were no answers for that question. The buffet was not worth the price. I've had much better fast food. The games are too tight. I won't be returning.
Business response:
Good afternoon, LeAnn. Thank you for your review. We assure you that we take appropriate measures to assist all guests in case of an emergency and that our teams are trained in how to handle these situations. Our security and surveillance teams are also able to pinpoint guests in need of additional assistance, especially those checking into handicap accessible rooms, in order to help the guests get to safety as quickly as possible. Safety of our guests and staff is our top priority. We appreciate your feedback and hope that ... read more
Stayed there in march for spring break. I was asked to move rooms because we were too loud. Watching the movie sing of all things. After being moved in the middle of the night and offered a free room on my next stay I thought things would be better. Now June 23 they say yes you were switched rooms but not given a free room on your next stay. Wow never staying there again!
Business response:
Thank you for your review, Fernando. We appreciate your feedback and have followed up with the management team to look into this further. We are happy to hear they discussed this with you while on property. We hope to have you back for a better experience your next visit.
Best concert Neal McCoy at Cactus Petes! He is a great entertainer and the band is rockin! Plus you can get a great haircut by Donna at the Stylin Salon.. Good food....didnt win at gaming�. However the memories of Neal McCoy and soaking my body in Hot tub made up for the loss of $$$. Do they have beginners poker lesson? I want to play but not � the expert players.
Business response:
Thank you for your visit and review, Claire. We're thrilled to hear you had a wonderful overall experience. We do not have a beginners poker lesson at this time, but we passed your suggestion along to the casino team who found it to be a very interesting idea. We'll keep you updated should we add lessons in the future!
I have stayed many times at Cactus Pete's-\-\ starting long ago when my husband and I would come waaaay back in the 80s and 90s. We have always found everyone to to be gracious and friendly. Now that I am alone-\-\ I come to get away. I recently was moved up in my player's card status and was able to get 3 free nights in Las Vegas! I just returned from The Mirage. Nice people and friendly. Lovely room and surroundings-\-\ BUT-\-\ no coffee in the rooms and coffee was $5 a cup at restaurants !!! Also, the slots were tighter t... read more
Business response:
Thanks for your review, Katharyn. We're thrilled to hear you continue to have an excellent time with us, and we appreciate your loyalty to mychoice. We work to provide the best possible experience for our guests, and we are happy to know that it shows! We're glad you had fun in Vegas, but we're happy to have you back for some fun and winning here at Cactus Petes.
Damn good food always in joy going there.
Business response:
Good afternoon, Buddy. Thank you for your review. We are happy to hear you continue to enjoy dining with us, and we look forward to seeing you again soon. Kind Regards, Cactus Petes
Disappointed that they didn't have the Sunday brunch buffet.
Business response:
Good morning, Mary. Thank you for your review. We appreciate your feedback and have passed it along to management as a suggestion for improvement. We hope to have you back for the 5-star experience you deserve in the future. Kind Regards, Cactus Petes
Frequently asked questions about Cactus Petes Resort Casino
How is Cactus Petes Resort Casino rated?
Cactus Petes Resort Casino has a 4 star rating with 457 reviews.
When is Cactus Petes Resort Casino open?
Cactus Petes Resort Casino is closed now. It will open on Thursday at 5:00 p.m.
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