Cabins for You

Jason G. 

on Birdeye

3 years ago

RENTERS BEWARE: First off, this company has been charging me $15 per month for some kind of membership fee that they had hidden in their rental agreement. When we called to cancel, they said it would be $149 to cancel. While at the cabin we had an issue with the hot tub. I called, texted and emailed. No response. They did email me back but I didn't get the email to after we got back home. No customer service and they scammed me for more money. YOU HAVE BEEN WARNED! 

Kimberly G. 

on Birdeye

3 years ago

Poor Customer Service and Over Charging. This past weekend we rent the Poolin Around Cabin due to it having a Swim Spa. We paid $731.61 for 2 nights in order to have this amenity so we could relax together and just have some quite time. When we arrived on Friday the pool was cold and jets would not work. Called the office and was told it simply just needed to be reset and that maintenance would arrive to do so. After this we had called in other times and sent emails and such and never once was maintenance at the cabin. Not o... read more

Gabrielle W. 

on Birdeye

3 years ago

Worst decision ever! Hours with no water and still waiting. I was told someone would be out to fix our water problem within 2 hours. After almost 3 hours past from my last call was they tell me the ticket just got opened less than an hour ago which makes absolutely no sense. They have to talk to a dispatcher who then has to leave a message with a vendor who then is suppose to call back and give some sort of ETA. I am 6.5 months pregnant and we do not have one drop of water and cannot even use the bathrooms. We have a cabin ... read more

Jojo O. 

on Birdeye

3 years ago

Please see police report listing some (more expensive items)of the items. The report was filed with the gatlinburg police department. These things were not taken by a burglar these items were removed and not returned by employees of Cabins For You. I will also post the lawsuit information as soon as I have all of that together. All we want is to be made whole again! We were lied to and misled during this entire ordeal the longer that it takes for this to be resolved the more I am seeking in damages! These items (all of the... read more

Meggan P. 

on Birdeye

3 years ago

Our cabin was spacious and the entertainment features were nice. There was a broken chair left in the living room from the last renters, top element in our oven didn't work, crockpot was nasty, the bench for the kitchen table broke throwing a woman and two kids to the floor, and overall cleanliness could use some improvement. We never had working codes for the gates or the pool and were locked out several times until someone came through. Our experience could have been better. 

Vicki W. 

on Birdeye

3 years ago

Our cabin was clean and in a great location. The view was wonderful directions to the cabin was really good. Roads are narrow but other than that very nice peaceful and quiet.  

Jackie L. 

on Birdeye

4 years ago

Perfect little Cabin for our Family Vacation. In between Pigeon Forge and Gatlinburg. Had the perfect Amenities. Cozy, comfortable, and was beyond our expectation!