Cabins for You - Gatlinburg, TN

Rocky S. 

on Birdeye

8 months ago

Horrible experience! The "cabin" turned out to be a old apartment building, dingy at best. While it said twice in the listing it was a cabin and that we would have the "whole cabin" it was not. The "condo" itself was dirty, a diaper left from the last people on floor, chips in hot tub, and the last people's hair in tub, sink, and counters. The bed was so old I couldn't even find manufacturer information, horribly uncomfortable. The couches were ripped up and in terrible shape. Dirty dishes. Shower curtain covered in mildew.... read more

Whitney S. 

on Birdeye

10 months ago

I booked our cabin in October 2022 for our trip June 1-5, 2023. On May 23, I received an email that our cabin would not be available and that it had been canceled. I called and struggled to get in touch with anyone. When I got a call back, they had no solution other than a refund. I explained that I would struggle to get another reservation and that prices would be be much higher a week out, and they would not offer any restitution other than a refund. Would NOT recommend. 

Whitney S. 

on Birdeye

10 months ago

I booked our cabin in February for our trip June 1-5. On May 23, I received an email that our cabin would not be available and that it had been cancelled. I called and struggled to get in touch with anyone. When I got a call back, they had no solution other than a refund. I explained that I would struggle to get another reservation and that prices would be be much higher a week out, and they would not offer any restitution other than a refund. Would NOT recommend.  

Barry R. 

on Birdeye

a year ago

Be aware that in the Terms and Conditions that you agree to join a 'Club' when making reservations. Club membership is $14.99 a month for 12 months and you get billed each month for 12 months even if you cancel your membership. It is very easy to not notice you are agreeing to join this club as they don't make it obvious at all. I rent cabins several times each year but had never used Cabins for You before. I won't use them again because anyplace that sneaks these kinds of charges on people cannot be trusted. 

Laura L. 

on Birdeye

a year ago

First of all the cabin sweet Annie has a beautiful view but there is no way 10 people could stay there I would not return due to a few problems I had too bring in paper products cause dishes was disgusting the rugs was not vacuumed well but I can vacuum and the reason why they wasn’t was cause the hose was completely stopped up I had to clean out the hose with a knife so that would explain why rugs was not vacuumed good. Water pressure was lost called in the am didn’t show up till 8 pm and water pressure built up enough to s... read more

W M. 

on Birdeye

a year ago

Dishonest unethical practices_Renters beware We experienced a bait and switch. We booked a cabin in the Smoky Mountains 8 months in advance, however 1.5 weeks after booking I received an email stating my reservation was cancelled. When I called Cabins For You to get an explanation, I was told that one of their representatives tried to call me to discuss the issue prior to the cancellation. However, I did not get a voicemail from that representative until after I called them to inquire. The reason stated for the cancellati... read more

Cheryl C. 

on Birdeye

a year ago

Buyers be aware! My family rented a cabin from Cabins for You earlier this and the number of necessary repairs was disappointing. The management was notified about all the issues and a maintenance repair person was promised to come and address the problems. However, no such person ever arrived at the cabin. We paid a lot of money for a cabin to be inconvenienced by a broken shelf in the fridge, water leaking from the shower into a lower bedroom, a bedroom closet door off the track, a continuous leaking kitchen sink, and a t... read more

Dan B. 

on Birdeye

a year ago

Book a chalet ( 1428 S Baden ) paid over $1800.00 for 6 days rental beginning on 7/17/22 just checked in and were told that I had to fill there grill propane tank because the tank was empty . The online chalet listing clearly states the chalet comes with a gas grill. We stopped at the grocery store and purchase $195.00 of meat to grill out over our 6 day stay . This is unbelievable that these people think I should spend my vacation time & gas money at $5.00 a gallon running around looking for a place to fill there propane ... read more

Cori C. 

on Birdeye

a year ago

We recently rented a cabin near Pigeon Forge TN through Cabins for you. The cabin was beautiful but on our second day, while out hiking, we received notification from the community that our cabin was being evacuated due to a wild fire and we would not be able to get in to get our belongings. After a few tries of getting ahold of Cabins for You, I was finally able to get through and the lady told me to go back to the cabin to get our belongings. I explained they weren't letting anyone back, yet she told me a couple more times... read more