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Byrider Liberty

3.8

About this business

J.D. Byrider is the nation's leading used car and dealer-carried finance franchise enterprise...we offer a much better product and program than other dealers in the "buy here pay here" space by continually focusing on providing better cars, affordable payments and better car care. Our overall purpose is to provide a program that exceeds our customers' expectations and maximizes their opportunities for advancement. We've sold over a million vehicles across the country, helping people get on the road with a better car and affo... read more

Location details

1561 W Liberty Ave, Pittsburgh, PA, 15226, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
3.8879 reviews
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J O.'s profile image
2 years ago

I would not recommend them to anyone. Should have never got a vehicle from them at all. My vehicle completely broke not even a month after I got it and it’s been a horrible experience getting it fixed. Never even got a rental. Bumming rides from friends and family to get to work and get my kids to school. Horrible experience and very upset. Now I’m stuck with them for a few years.  

Curtis Bailey's profile image
Curtis Bailey 
recommend  Recommended
4 years ago

They took VERY good care of me they work very hard to get me a car thank you 

Micheal Johnson's profile image
Micheal Johnson 
recommend  Recommended
4 years ago

very nice ppl and will help u throw it I didn't think it would work let me tell u I'm happy 

Stephen Moskal's profile image
Stephen Moskal 
recommend  Recommended
4 years ago

The service department had us in and out in 2hours this morning. That was great . And the staff is always helpful. 

Rose Chedwick's profile image
Rose Chedwick 
recommend  Recommended
4 years ago

how good they are very helpful 

Business response:

Rose we are happy to see that your experience was amazing. We are glad that we are able to give an awesome experience, see you soon. 🙌🙌 #MyByrider 

Nikki Love's profile image
Nikki Love 
4 years ago

My sales rep was very unprofessional. There was A LOT of important information I had to find on my own. 

Business response:

Nikki we are sorry for experiencing this. We don’t tolerate such actions from our team members. Please reach out to us directly at (412) 563-2888 so we can understand more about your visit and work to resolve the issue. 

Monica Fife's profile image
Monica Fife 
4 years ago

The service center sucks the service manager is very unprofessional ignorant and really don’t even know what he talking about you have a warranty and still got to pay them to look at it and do even really tell you what’s wrong they rob u for your money 

Business response:

Monica this is not the way we deliver good customer service. We don’t tolerate such actions from our team members. Please reach out to us directly at (412) 563-2888 so we can understand more about your visit and work to resolve the issue. We are sorry for experiencing this. 

Janet Cramer's profile image
Janet Cramer 
recommend  Recommended
4 years ago

employees were nice and helpful 

Business response:

Janet what an awesome review! So glad we exceeded your expectations on your recent visit. Thank you for your kind words, we are all smiles.😍🙌 #MyByrider 

Toya Ivey's profile image
Toya Ivey 
4 years ago

worst service department. unprofessional and unworthy of actually fixing a vehicle correctly. I would not ever go thru nor recommend anyone go thru jd byrider for anything!! 

Business response:

Toya we're disappointed to hear about your experience. Know that we take feedback like this seriously. Please reach out to our used car dealership at (412) 563-2888 so we can address this situation directly with our team. 

Frequently asked questions about Byrider Liberty

How is Byrider Liberty rated?

Byrider Liberty has a 3.8 star rating with 879 reviews. 

When is Byrider Liberty open?

Byrider Liberty is closed now. It will open at 9:00 a.m. 

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