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Buy-rite Beauty Barber & Spa Equipment
- Cosmetics & Beauty Supply
- Chamblee, GA
About this business
Trade, Sell, New & Used Equipment, Buy
Location details
3070 Business Park Drive Suite H-I, Chamblee, GA, 30341, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 3:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very Poor Customer Service, I ordered the footsie spa which was far below professional standards and they are selling it as a professional product. It should not be used in a salon or at home. They make you pay for shipping. The Vice President was sarcastically rude. Finally, the 30 days no hassle return is a joke and completely not true as advertised by their website...Don't purchase any of their products online because if you are not satisfied you will pay dearly...Their response to my problem is POOR at their best. Their ... read more
Business response:
Marilyn, we are extremely sorry to hear of your frustrations, that which we totally can understand. For the portable pedicure spa that you purchased from us, due to health code regulations, we are unable to accept returns on pedicure spas that have been used before, which seems to be the reason for the frustrating expiernce. While we can't control health codes, we did in fact accept the return from you regardless and we disposed of the item to try to help out a bit. Having said that, we hope that you can see that we tried to... read more
I would definitely recommend this company to a friend. �
Business response:
Thanks Lindsey!! Best of luck to you and as always, we are here if you need anything at all. Take care! The Buy-Rite Family
I have had the best products and items form buy rite. All of my equipment was delivered ASAP and was shocked that they were there within 2-4 days around the holidays. Great customer service around!!!
Business response:
CJ Jerome Landrum, thank you so much for your kind words! It makes us extremely happy to hear that we were able to fully satisfy your needs in a quick and helpful manner. We wish nothing but the best for you and as always, we are here if you need anything else at all. The Buy-Rite Family
Lyle and the people at Buy-Rite are awesome!! Lyle has helped me with multiple salon chair purchases. He has been so great to work with and the company is wonderful about helping anytime there is even the slightest problem. I have a huge salon and my purchases are big. It can be scary buying long distance. These guys have been so great that I no longer fear buying things sight unseen. I highly recommend them!!
Business response:
Hey Sheila! Thank you so much for the kind review! We are so glad to hear Lyle has been able to provide you with the positive customer experience you deserve throughout your purchases, as customer satisfaction is our top priority. We are so thankful for you and your business, and look forward to providing you with the same quality of service in the future!
I have ordered all of my salon equipment from Buy Rite and have had nothing but a great experience with their customer service and sales! Late last week I had a part on my hair washing sink break off. It was not due to the quality of the equipment but because of the water in my town. The water in my town has been under investigation due to complaints of many residents and businesses because people's appliances are being ruined due to how hard the water is. Lyle from Sales got back to me first thing the next morning and had a... read more
Business response:
Hi there Stephanie Sassu Wozniak! We are bummed to hear about your town water situation and hope that it gets resolved soon. We understand sometimes life throws you curve balls and we will always do our best to help you out. We enjoy having you as a client and hope to help you again soon!
Not happy at all with my purchase of Pibbs 659 Capo Barber Chair I purchased over a year ago. Yes over a year, I say this because it's all shiny and new at first but the true test comes with use. I've gotten better results out of the 2 barber chairs I bought from Armstrong which I paid $500 more combined for the 2 than I did on the Pibbs chair. BuyRite sent parts that had foreign literature on the parts after the Pibbs 659 is supposed to be American Made. The chair tends to lean forward which may be a result of the rubber ga... read more
Business response:
Hi Carlos, I'm truly sorry to hear of your frustration. I'd be happy to help navigate through any issues that you may still be experiencing. What is the best number for us to reach you at?
Told me I was ordering American.. came with Chinese notes in the box! I had to buy all new hardware for 4 sinks, and they STILL leak. All junk!!! Then half our chairs are going bad after 1 year of using them. One chair came ripped and nothing was done. Said I would have to pay for shipping to do something. Rip off.
Business response:
Hi Samantha Trentz, My name is Jason and I'm the head of the customer service team at Buy-Rite. I would really like to speak with you over the phone ASAP to help resolve any issues that you're having here as all of our hydraulic pumps have at least 2 year warranties on them, so if you're having any issues I'd be happy to process replacements for you. Please provide me with your best contact telephone number as I would like to help resolve each of these issues for you one at a time ASAP. Thank you Samantha
I absolutely love the salon equipment I chose through Buy-Rite. I was extremely impressed with the high level of customer service during the ordering process. My sales representative Lyle was always quickly available to answer questions and went above and beyond to get me exactly what I wanted for my salon studio. I would highly recommend this company to anyone!
Business response:
Thanks so much for the kind words Kelli!
Business response:
Thank you for the kind review, Ivonne! We appreciate you and your business, and look forward to providing you with the same quality service in the future!
Frequently asked questions about Buy-rite Beauty Barber & Spa Equipment
How is Buy-rite Beauty Barber & Spa Equipment rated?
Buy-rite Beauty Barber & Spa Equipment has a 4.2 star rating with 91 reviews.
When is Buy-rite Beauty Barber & Spa Equipment open?
Buy-rite Beauty Barber & Spa Equipment is closed now. It will open at 8:30 a.m.
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