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Butler Equipment LLC

4.5

About this business

At Butler Equipment LLC, our mission is to offer you the latest in parts and products at the best prices, and with unparalleled service. COMPARE & SAVE! We sell the top of the line brands at the best prices in the market. Some of the most popular brands we carry: ECHO, Toro, STIHL, Yanmar, ASV, Kawasaki, Billy Goat, Kohler Engines, Husqvarna, Exmark, Hyundai, Wright, Fradan, Shindaiwa, Ariens, The Boss Snowplows, Multiquip, and more. We also have used equipment for sale, as well as equipment available to rent. From the minut... read more

Location details

631 New Park Ave, West Hartford, CT, 06110, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 1:00 p.m.
SunClosed
4.5268 reviews
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Tina Smithy's profile image
Tina Smithy 
4 years ago

They Need To Learn How To TREAT Their Customers & Workers Better 

Jim M Bransfield's profile image
Jim M Bransfield 
recommend  Recommended
5 years ago

yes. great local shop for snow equipment 

Chris Jerin's profile image
Chris Jerin 
recommend  Recommended
5 years ago

We had a great experience w/Butler and with Andy in particular when purchasing a new Yanmar mini-ex. Patient and totally open throughout a major purchase for the business - can't recommend enough, and that's after comparing and working with literally a dozen other dealers. 

Matthew Joseph's profile image
Matthew Joseph 
6 years ago

So all the reviews that I see are typically from homeowners looking to purchase power equipment I would recommend the store for pros when you know what you’re looking for it makes shopping easier and that’s what they’re there for I’ve spent thousands of dollars with this business their customer service was absolutely fantastic and I’ve literally been using them for close to a decade now. 

Dan Murphy's profile image
Dan Murphy 
6 years ago

Very fair on repair pricing. And they know what they are doing 

Jason March's profile image
Jason March 
7 years ago

All the above reviews seem to say it all . Whats to add .. they have a problem with training or just the culture in this company is broken . Happy employees happy customers . Id fire tho whole place if i was the owner . 

Sarah Smith Adanti's profile image
Sarah Smith Adanti 
7 years ago

Horrible service! Rude and not helpful service attendants. Bought 2 plows and a commercial mower from them. Never again! Will take business elsewhere. Had an issue with plow and they pretty much told me to take it somewhere else. 

Anthony Cretella's profile image
Anthony Cretella 
7 years ago
Cheryl Lumpkin Samuels's profile image
Cheryl Lumpkin Samuels 
7 years ago

The customer service here is very bad. They've picked up my snow blower 4 weeks ago, charged me $150.00 and I haven't heard from them since. Every time I call, I get the run around. They promise to look into why it's taking so long to service my snowblower and will call me back, but you never get a call back and when you do, they don't have an answer, but still have my money and equipment. I won HIGHLY NOT RECOMMEND this business. I can imagine what they are going to say the next time I call to request that they bring back m... read more

Frequently asked questions about Butler Equipment LLC

How is Butler Equipment LLC rated?

Butler Equipment LLC has a 4.5 star rating with 268 reviews. 

When is Butler Equipment LLC open?

Butler Equipment LLC is closed now. It will open at 8:00 a.m. 

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