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Burgerville

4.2

About this business

Location details

818 Harrison Ave, Centralia, WA, 98531, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.24,052 reviews
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Robin N Ted Dailey's profile image
Robin N Ted Dailey 
6 years ago

I wouldn’t give them one star if it was possible. The WORST customer service ever. Miss Kamaria was falling asleep at the register when we walked in. She didn’t grunt a word when we were ready to order. She just looked at us like we were interrupting her nap. As she went to give us our receipt, she yawned out loud. When the person brought us our food, they literary threw it on the table. I was looking out the window at that time and it truly scared me. Anyone with half a brain knows that is not appropriate. But then again, t... read more

Addie Byrum's profile image
Addie Byrum 
6 years ago

Stop threatening workers who want to unionize!!! Gross. Burgerville email to workers: "Before voting, consider the following questions: How are you going to be represented if the union does not agree with you?" the email reads. "Who is representing you and what is their commitment to Burgerville? To you?" "With this vote, you will be deciding whether you will represent yourself or pay someone else to do it for you," the email continued. "You're an individual. You know your needs. You are the best person to engage directly wi... read more

Stacy Marx's profile image
Stacy Marx 
6 years ago

Horrible prices!! WHY would 2 burgers and 2 fries be $17.16??? With no drinks by the way..... NOT A HAPPY CUSTOMER! 

Bert Essary's profile image
Bert Essary 
6 years ago

Burger was raw inside got sick shortly after I ate . Fries were good ! 

Business response:

Bert, we are so sorry that you did not feel well after dining with us and appreciate that you have taken the time to let us know. Please private message us with what you ordered and your contact information, so we can help. Thank you. 

Juan Ramirez's profile image
Juan Ramirez 
recommend  Recommended
6 years ago

You guy's are my McDonald's! 

Greg Foumal's profile image
Greg Foumal 
6 years ago

They gave us room temperature fries. Super disappointing considering the price of the items. 

Business response:

First, I would like to apologize that your fries were not up to your expectations, it saddens me to know that your meal did not bring a smile to your face. Here at Burgerville we strive to serve wholesome, locally grown and raised food and to always prepare it to order so our guests are getting a delicious meal every time. We would love the opportunity to make this right for you. If you are willing to give us another chance I would be happy to send you a gift card so your next meal would be on us…we JUST started pumpkin shak... read more

Janet Eisner's profile image
Janet Eisner 
recommend  Recommended
6 years ago

Burgerville is a little spend. it is worth it to get local ingredients. Rosemary fries are the best thing they offer. I look forward to them each year 

Amanda Walker Eberhart's profile image
Amanda Walker Eberhart 
recommend  Recommended
6 years ago

Super yummy!! Will be back for sure 

Amanda Eberhart's profile image
Amanda Eberhart 
recommend  Recommended
6 years ago

Super yummy!! Will be back for sure 

Business response:

We are glad you enjoyed yourself!! 

Frequently asked questions about Burgerville

How is Burgerville rated?

Burgerville has a 4.2 star rating with 4,052 reviews. 

When is Burgerville open?

Burgerville is closed now. It will open tomorrow at 9:00 a.m. 

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