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Buick GMC of Vacaville

4.4

About this business

Location details

350 Orange Dr, Vacaville, CA, 95687, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun9:00 a.m. to 8:00 p.m.
4.41,144 reviews
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Lauren 
3 years ago

Body work was ok but nothing to write home about Had a major collision and my insurance company assigned it to this place. Manager kept putting me off about when it would be finished and found out after it was all done, paid and settled that some parts were never replaced and still remain so today. Outward apppearance was fine but I would not ever go back even if I had to wait twice as long for the parts that were left undone! 

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allison 
3 years ago

I felt welcome and valued at the dealership. This dealership was the first to respond in the bay area to mu internet request on a Buick Regal. Paul Pappas the internet sales director was extremely helpful in sending a picture and detail on the Regal they had available that was loaded with all of the features I wanted to have. He picked out the perfect car for me! He requested that I fill out and on line credit app and send it out to him and some other supporting documentation. He called me the next dday to let me know that f... read more

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Liz 
3 years ago

Customer service skills My husband and I have been looking for the 2005 GTO 6.0. We saw a beautiful red one in there and we stop by with my father in law. After a while of being there and asking the standard questions (milage ,pre-existing conditions,etc). The man told us the price and we told him about one we saw in Daly City and it's lower price and he told that we were mistaken. Then as we leaving because we were not interested in the car he began to tell ask us what we would pay . We Did and This man began to to egg us o... read more

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Chris 
3 years ago

Horrid Customer Service Practices!! Worst Dealership I have ever experienced. I was treated like royalty when I bought my car there (no surprise). But that was it. Started having issues with my radio going out. Turned it in over 7 times in a 3 month period. Still couldn't fix it. They did however manage to put a nice gash in the side of my door. They did pay for it, however paint job was cheap and you can see where the body work was done. On my last visit, I was called 2 weeks AFTER my car was fixed. Since I was in a rental,... read more

p's profile image
p 
3 years ago

Bully Car Dealer I was going to buy a new truck from Vacaville GMC/Pontiac and after the sale I was I had found out I was lied to by the sales manager and salesman. I refused delivery of the vehicle and I was bullied by the Sales Manager Larry Felbaum with his phones calls and threats. I would stay away from this dealership 

Jennifer's profile image
Jennifer 
3 years ago

very helpful yes every one involved was very heplful, we have challenged credit so it took a few day's too get the loan and finaicing together. we got a great deal and our credit will improve becuase fo it. we got a brand new car with 13 miles on and it's real nice and reliable, so now i can get to work and back and i can sleep at night.........thanks. 

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Shauna 
3 years ago

I love this dealership and my new car! I just bought a 2011 GMC Terrain from this dealership and I love it! I shopped around and found the best deal here and the salesmen were very knowledgeable and never pressured me to buy anything. I would definitely recommend them to friends and family! 

Andrea's profile image
Andrea 
3 years ago

Thank you Carlos, Thank you so much for restoring my faith in your service department. I will continue to be a loyal customer and I appreciate your expertise and ability to get things done. Thank you! 

jeff's profile image
jeff 
3 years ago

Oil Change and a truck Stopped by for an oil change, saw a truck that was perfect for my sister. She emailed the dealer and we were back on the weekend to sign the papers. This was the easiet buying we have experienced in a long long time. Our grandfather owned a dealership in Petaluma so we are well aware of how they operate. Vacaville Gmc stands apart from the the usual grind. I hightly reccomend their service and sales depts. 

Frequently asked questions about Buick GMC of Vacaville

How is Buick GMC of Vacaville rated?

Buick GMC of Vacaville has a 4.4 star rating with 1,144 reviews. 

When is Buick GMC of Vacaville open?

Buick GMC of Vacaville is open now. It will close at 8:00 p.m.  

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