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Buick GMC of Vacaville

4.4

About this business

For Safety & Convenience To ensure your health & safety, we are offering extra flexibility in-store and online! Shop Online We'll bring it to you! Enhanced Safety & Sanitization Protocols Concierge Service Pick Up & Delivery Test Drives Delivered to Your Door 

Location details

350 Orange Dr, Vacaville, CA, 95687, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun9:00 a.m. to 8:00 p.m.
4.4795 reviews
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allison's profile image
a year ago

I felt welcome and valued at the dealership. This dealership was the first to respond in the bay area to mu internet request on a Buick Regal. Paul Pappas the internet sales director was extremely helpful in sending a picture and detail on the Regal they had available that was loaded with all of the features I wanted to have. He picked out the perfect car for me! He requested that I fill out and on line credit app and send it out to him and some other supporting documentation. He called me the next dday to let me know that f... read more

Liz's profile image
a year ago

Customer service skills My husband and I have been looking for the 2005 GTO 6.0. We saw a beautiful red one in there and we stop by with my father in law. After a while of being there and asking the standard questions (milage ,pre-existing conditions,etc). The man told us the price and we told him about one we saw in Daly City and it's lower price and he told that we were mistaken. Then as we leaving because we were not interested in the car he began to tell ask us what we would pay . We Did and This man began to to egg us o... read more

Fred's profile image
a year ago

new ride - pleasant staff - i reccomend it! Bought a Pre-Owned Enclave last weekend here - positive experience, no complaints. We have been looking for a replacement vehicle for over a month and have seen our share of dealerships and these guys were in the top three. Not only did they have the car we were looking for - we had our best customer service experience here :) thanks vacaville buick we'll be back to service our new ride! 

Chris's profile image
a year ago

Horrid Customer Service Practices!! Worst Dealership I have ever experienced. I was treated like royalty when I bought my car there (no surprise). But that was it. Started having issues with my radio going out. Turned it in over 7 times in a 3 month period. Still couldn't fix it. They did however manage to put a nice gash in the side of my door. They did pay for it, however paint job was cheap and you can see where the body work was done. On my last visit, I was called 2 weeks AFTER my car was fixed. Since I was in a rental,... read more

p's profile image
a year ago

Bully Car Dealer I was going to buy a new truck from Vacaville GMC/Pontiac and after the sale I was I had found out I was lied to by the sales manager and salesman. I refused delivery of the vehicle and I was bullied by the Sales Manager Larry Felbaum with his phones calls and threats. I would stay away from this dealership 

Jennifer's profile image
a year ago

Great dealership! I have brought my 1999 Chevy Suburban in a few times to have work done to it and have had nothing but positive experiences here. The service advisors are always great and I usually request to have the foreman work on my car since he has always done a good job, although I would feel comfortable with any of them working on my car. I would definitely recommend them if you want your car fixed correctly the first time! That's why I keep going back! 

Yvette's profile image
a year ago

Easy Buying I had a great buying experience from Ben and Andrew they made a buying a new car easy...with no haggle's or going back and forth! What a great way to purchase anew vehicle. 

Craig's profile image
a year ago

Can't get my Buick fixed right! One of my passenger doors on my Buick Century was leaking water into the car interior. After keeping the vehicle for a few days until a new seal arrived they returned it to me and said it was fixed. The next time it rained, water in the interior again. I brought it back and they worked on it again and returned it to me. A few seconds with the garden hose proved it was still not fixed. I kept bringing it back for a total of four times. On the fourth time, and after speaking with the service man... read more

Stephan's profile image
a year ago

Reccommended Came here with my parents to get a small car for college. This was our third week of shopping and I almost gave up hope, but alas we found a place with a decent price, good customer service and a professional sales person. When I was at another dealer a few days ago I felt like I was transported to a 1980s bad movie - No customer service from a walking cliche. I was pleasantly surprised at Vacaville GMC and am a happy owner of a 2012 Chevy Malibu. 

Frequently asked questions about Buick GMC of Vacaville

How is Buick GMC of Vacaville rated?

Buick GMC of Vacaville has a 4.4 star rating with 795 reviews. 

When is Buick GMC of Vacaville open?

Buick GMC of Vacaville is closed now. It will open at 7:00 a.m. 

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