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Buffalo Peak Outfitters
- Sports Wear
- Jackson, MS
About this business
Location details
4500 Interstate 55 North Frontage Rd #115, Ste 115, Jackson, MS, 39211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I'd rather order online. They have snobby clerks, extremely high prices, and inconvenient hours.
Business response:
Hi Angela. This is Bob McCain, owner of Buffalo Peak Outfitters. I am very sorry that your experience with us was not better. We certainly train our employees to provide great customer service. It has been our foundation for 29 years. It is disappointing to know that we did not meet your expectations, nor ours. We try very hard to make every customer's visit to my store a pleasant one. I am so sorry yours wasn't. I would welcome the opportunity to talk further with you if you would like.
Really disappointing experience today. Went in at 5pm, asked at the front what time they close. The reply was 6pm, with no offer of help. Off to the Women's area where 5, yes 5 associates were standing leaning on the cash wrap. I picked up product, tried on product (full price) looked at shoes twice. Not a single person said Hello. Back to Mens and camping gear. A total of 8 people available but not one engaged me. So sad, because I was excited to get kitted out for me trip to Peru. However, the upside is I tried on everythi... read more
Business response:
Renee, this is Bob McCain, owner of Buffalo Peak Outfitters. I would like to sincerely apologize to you for the poor quality of service you received in my store. There is no excuse for your experience. That is certainly not what we teach our employees and definitely not what I want for our customers. We have been in business here for 29 years, and have always used customer service as a foundation, but sometimes we fail. Obviously we failed with you. I personally accept that responsibility and hope you will give us another ch... read more
Frequently asked questions about Buffalo Peak Outfitters
How is Buffalo Peak Outfitters rated?
Buffalo Peak Outfitters has a 4.5 star rating with 188 reviews.
When is Buffalo Peak Outfitters open?
Buffalo Peak Outfitters is open now. It will close at 6:00 p.m.
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