Budget Car Rental's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Budget Car Rental

1.7

About this business

Location details

3057 Terminal Dr, Hebron, KY, 41048, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 11:00 p.m.
Tue6:00 a.m. to 11:00 p.m.
Wed6:00 a.m. to 11:00 p.m.
Thu6:00 a.m. to 11:00 p.m.
Fri6:00 a.m. to 11:00 p.m.
Sat6:00 a.m. to 9:00 p.m.
Sun6:00 a.m. to 11:00 p.m.
1.719 reviews
Select a rating
Michael Vander Does's profile image
Michael Vander Does 
2 days ago

Renting with your company was a non-stop headache from start to finish. I reserved a van four months in advance. Upon arriving at the airport counter, I was told no vans were available. We were reassigned a Volkswagen Atlas. Even after I explicitly stated we needed at least six seats and was reassured the Atlas had seven, we walked out to the lot to find a 5-seater. After returning to the counter and waiting in line again—spending a total of 2.5 hours at the airport—we were given a Toyota Grand Highlander. It barely fit our ... read more

JOYCE OLUSHOLA's profile image
JOYCE OLUSHOLA 
4 days ago

From check in to returning the car everything went smooth. Highly recommended 2026 Chevy Tahoe if you were riding with a big crew. 

Andrew Allen's profile image
Andrew Allen 
6 days ago

Overall meh experience. I feel like we don’t ask much, don’t care what type of car we are given as long as it gets us from point A to point B. When we checked in the desk assistant was disinterested and actually took a personal call while helping me. We were given a Toyota Corolla. It was absolutely filthy and had paint maker on the window that said the front bumper clips were missing. Everything looked fine so off we went. Sure enough the one side of the bumper would become unattached with driving so whenever we stopped we ... read more

Nicholas Richardson's profile image
Nicholas Richardson 
2 weeks ago

My vehicle broke, had to get a ride back to the airport, and the hoops Budget makes you jump through to not be charged additional for it easily lost a customer. 

Elizabeth's profile image
Elizabeth 
2 weeks ago

If I could give zero stars I would!! Please DON’T go here if you expect to get a car. I reserved a midsize gas sedan months ago through Costco Travel. When we arrived, there was only an SUV which I am not comfortable driving or an electric car. Where I will be traveling there are few to no charging stations. I have a 3-month out broken humerus where getting into an SUV is difficult. The guy at the counter was not helpful in the slightest. He called up to the pickup area and said “You heard the manager on the phone, she’s jus... read more

Frequently asked questions about Budget Car Rental

How is Budget Car Rental rated?

Budget Car Rental has a 1.7 star rating with 19 reviews. 

When is Budget Car Rental open?

Budget Car Rental is open now. It will close at 11:00 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com