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Buddy's Home Furnishings

4.6

About this business

Location details

5234 Rufe Snow Dr, North Richland Hills, TX 76180, North Richland Hills, TX, 76180, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.6149 reviews
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lucy.releford55's profile image
lucy.releford55 
5 years ago

Horrible Customer service by Debra in the front. The furniture is ok but they call you on the day your payment is due. Debra has horrible customer service skills. Needs to go back to basic customer service. 

Rhonda L.'s profile image
Rhonda L. 
6 years ago

i was very pleased with Ms Saunders assistance!! She was very helpful and eager to help. We look forward to doing further business with her/them. the Valdosta ga store Have a good day!!!! 

Sarah T.'s profile image
Sarah T. 
7 years ago

Getting stuff from this place is great but when it comes to paying and other stuff, they’re unprofessional and unorganized. I paid off a few things and they keep trying to charge me. I got a Ipad 3 Tablet and a Play Station 4, they were both messed up, so I took it back a few days later. When payments are due, they keep adding those items to my weekly payment. They keep calling me non-stop telling me I missed a payment for those items.. I RETURNED them! My payments are always different cause they don’t know how to take stuff... read more

Anonymous A.'s profile image
Anonymous A. 
8 years ago

If I could give this place ZERO stars, I would. The place and furniture itself are nice, but very overpriced. None of it is good enough to deal with the NASTY and RUDE employees, though. Fred Stone is the rudest man I have ever done business with. Every employee I have talked to has a nasty attitude, and it makes me wish I had never given them my business. Honestly thinking about having them pick up my furniture and stopping payments because IT IS NOT WORTH IT! and God forbid you are a day late on a payment. They will call y... read more

Amy B.'s profile image
Amy B. 
8 years ago

I have been doing business with Buddy's for 8 years. I always pay for my items with the same as cash option. Anthony was the asst manager when I started dealing with the company. Anthony became the manager and we continued great business. Now they have a new staff and manager and the customer service is horrible. Except for Ashley and Haley, the store has horrible customer service and has conducted business in an intimidating manner. I am disappointed to say that after 8 years of business I will no longer do any business wit... read more

katie.psbc's profile image
katie.psbc 
8 years ago

Their customer service is the pits! I rented a washer three weeks ago, and haven't been able to use it since we got it. It won't ring clothes out. They brought us a temporary it worked perfect. Picked ours up and brought it backed "fixed" still doesn't work. Called and waited three days for a return call, then when I finally called them back they promised me a new one today between 11:30 and 12. No show. I call and get nothing but grief and attitude from the "manager". He refused to give me corporates number. I told him to c... read more

flcmyers0's profile image
flcmyers0 
10 years ago

This store has the most unprofessional people working in there and they lie about when your things are being delivered........WORST SALES ASSOCIATES EVER!!!!! 

anonymous's profile image
anonymous 
10 years ago

Very poor service. 

anonymous's profile image
anonymous 
10 years ago

Store is clean well displayed with great merchandise and the staff was unbelievably knowledgeable. the 6 months same as cash is the best deal out there! we felt right at home. 

Frequently asked questions about Buddy's Home Furnishings

How is Buddy's Home Furnishings rated?

Buddy's Home Furnishings has a 4.6 star rating with 149 reviews. 

When is Buddy's Home Furnishings open?

Buddy's Home Furnishings is closed now. It will open at 10:00 a.m. 

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