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Brown's Richmond Jaguar

4.2

About this business

Location details

10505 Midlothian Turnpike, Richmond, VA, 23235, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.2109 reviews
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Tammy Cullum Lough's profile image
Tammy Cullum Lough 
7 years ago

My FAVORITE dealership. We purchased our XFR in 2013, the experience was amazing and so easy! They worked with us on our trade and came down on our XF to get our payments where we needed them. Everyone was so friendly including the service department when we took our car in for scheduled maintenance. Last night was a sad night, we traded our fast car that I grew attached to, in for the XJL and once again the sales department was amazing. We laughed and joked about my addiction with our car which made the whole transition to ... read more

Luis Eljaiek's profile image
Luis Eljaiek 
7 years ago

This is the worse dealership I have ever dealt with in over 40 years of purchasing vehicles. Their word cannot be trusted. Stay away! 

Keisha Robinson's profile image
Keisha Robinson 
7 years ago

Purchased my vehicle 03/16 the service then and after was great! 

Teri Adams Wiltshire's profile image
Teri Adams Wiltshire 
8 years ago

After driving a large SUV for over 10 yrs I wanted something different & found it at Browns Jaguar - the F-Pace. The sales mgr (Bruce) & my salesman (Mike) were absolutely fabulous. I do not like buying cars - the process is just not my thing. I shared that with them & they went out of their way to make it an enjoyable, fast & easy experience. Have had the vehicle about 3 months. LOVE it. Mike called me weekly for first month to see if I had any questions. Jaguar keeps sending little cards & gifts - completely changed my opi... read more

Deborah Phelps Ziegenfus's profile image
Deborah Phelps Ziegenfus 
8 years ago

Bryce is great! Thanks fur all your help and great service. Love my new 2017 Jaguar XE!! 

Larry Echols's profile image
Larry Echols 
8 years ago

Bruce Case, and Mark Revely are absolutely wonderful to work with! I've been buying new vehicles since 1978, and I must say that this is the best dealership I've ever conducted business with in the 38 years that I've been purchasing new vehicles! 

신이치신이치's profile image
신이치신이치 
8 years ago
Mark Shebelski's profile image
Mark Shebelski 
9 years ago
Vince Settle's profile image
Vince Settle 
10 years ago

So far in three years owning with one exception, I'm happy. A promised return phone call when I needed service didn't happen on one occasion. When I called Bryan Walton, he was understanding of my complaint. He not only was courteous but offered sincere apology for Brown's not calling back. Overall, all service has been great since my purchase. 

Frequently asked questions about Brown's Richmond Jaguar

How is Brown's Richmond Jaguar rated?

Brown's Richmond Jaguar has a 4.2 star rating with 109 reviews. 

When is Brown's Richmond Jaguar open?

Brown's Richmond Jaguar is closed now. It will open at 9:00 a.m. 

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