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Brown's Fairfax Mazda
- Car Dealers
- Fairfax, VA
About this business
Location details
10570 Fairfax Blvd, 10570 Fairfax Boulevard, Fairfax, VA, 22030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
I live in myrtle beach south Carolina. The sales team was nice and accommodating. A deposit was made, and drove 7 hours one way. Upon arrival my wife and myself looked over the car and didn't expect perfection. But found the cars air conditioner not blowing cold air. Now this could have been an oversight, and was offered a small discount for the repair, it wouldn't put a dent if major repairs were needed. I was then told that 5 other people were chomping at the bit to take the car. I did what I could to keep my composure and... read more
Business response:
Thank you for taking the time to share your recent experience at Brown's Fairfax Mazda. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Trey Rodgers - GM - trey.rodgers@brownscar.com
good service
Business response:
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Trey Rodgers - GM - trey.rodgers@brownscar.com
They sales rep and manager contacted me, unfortunately the car sold before a had the chance to and test drive it. Good service!
Business response:
Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Trey Rodgers - GM - trey.rodgers@brownscar.com
Consistent contact by phone and email were done. Not interested; out of my price range of $30,000
Business response:
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Trey Rodgers - GM - trey.rodgers@brownscar.com
Mazda Chantilly was very quick to answer my initial inquiry about the car and to set up a time we could test drive it. When we got to the dealership, the car was already there and ready to go. Everyone was professional and friendly. Ultimately, we decided to get a different vehicle because it was missing a couple of features. I would recommend this dealership.
Business response:
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Trey Rodgers - GM - trey.rodgers@brownscar.com
I worked with Debbie Hefty. She was very knowledgeable and answered all of my questions about the vehicle.. I was able to get an out-the-door price on the vehicle. She even took the time to answer my questions on her day off !
Business response:
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Trey Rodgers - GM - trey.rodgers@brownscar.com
Excellent
Business response:
Raymond, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, Trey Rodgers - GM - trey.rodgers@brownscar.com
Dealership was friendly with their response and had kept in touch. I just wasn't able to work out a time to get down to the dealership before the car sold.
Business response:
Thanks for the great rating. We're pleased that everything went well for you! Trey Rodgers - GM - trey.rodgers@brownscar.com
Bobby, the rep who worked with me was responsive when I reached out to him and communicative before my visit. I appreciated his genuine welcome and his preparation for me to experience the car I was interested in. He was very professional throughout. It was a very positive overall visit.
Frequently asked questions about Brown's Fairfax Mazda
How is Brown's Fairfax Mazda rated?
Brown's Fairfax Mazda has a 4.5 star rating with 1,577 reviews.
When is Brown's Fairfax Mazda open?
Brown's Fairfax Mazda is open now. It will close at 8:00 p.m.
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